Billing and Collections Co-op

Join Goodwin’s Global Operations Team, and make a real impact on a global scale.At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.

As a Billing & Collections Co-op, you will provide operational support to the Billing and Collections departments and gain exposure to billing, eBilling, collections, and related finance processes within a professional services environment.

The Co-op will assist team members with billing edits, invoice backup, reporting, account research, departmental communications, and special projects while working under the direction of Billing and Collections professionals.

What you do:

• Assist with billing edits and pre-invoice preparation under the direction of Billing team members.
• Gather and organize invoice backup and supporting documentation, including documentation from Expert Imaging and other internal systems.
• Support eBilling activities, including gathering required backup, researching submission-related information, and assisting with the tracking of rejected, pending, or exception items.
• Prepare and assist with Billing, Collections, accounts receivable, accrual, and other departmental reports.
• Support Collections with account research, statement preparation, payment-status research, refunds, and related activities.
• Monitor designated departmental mailboxes and route requests to the appropriate team member.
• Answer incoming Jabber calls and direct inquiries to the appropriate resource.
• Assist with maintaining accurate client, matter, billing, and assignment information.
• Assist with data cleanup, reconciliations, and other departmental research.
• Support monthly and year-end Billing and Collections activities.
• Assist with process documentation, special projects, and process improvement initiatives.
• Perform other responsibilities as assigned.

Who you are:

• Currently pursuing a degree in Accounting, Finance, Business Administration, Economics, Management, Mathematics or a related field.
• Strong organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple assignments and meet deadlines.
• Comfortable working with data, spreadsheets, reports, AI, and supporting documentation.
• Proficiency with Microsoft Office applications, particularly Excel, Outlook, and Word.
• Ability to learn financial, billing, eBilling, and expense-management systems.
• Strong customer-service skills and professional judgment.
• Ability to work independently while following established procedures and direction.
• Ability to collaborate effectively in a team environment.
• Prior internship, co-op, office, finance, accounting, or professional-services experience is preferred but not required.

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