Billing And Retail Support Representative
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Overview
Remote
On-site
Compensation
$22-$25/hour
Job Description
Retail and Billing RepresentativeKerae Medical, Inc.Walnut Creek & Hercules, California.Full-time position.
Wednesday, Thursday, Friday, 10am to 6:30pm. Saturday and Sunday, 10am to 5pm. $22-25/hour.
About the Role:
Kerae Medical, Inc. is seeking a forward-thinking Retail and Billing representative who combines strong visual design skills with hands-on AI expertise. This role is ideal for someone who understands the billing and accounting side of a business.
You will play a key role in transforming billing processes into seamless, customer-focused experiences by ensuring accurate invoicing, timely payment processing, and efficient resolution of billing inquiries that strengthen client trust and support the company's financial operations.
Key Responsibilities:
- Process daily financial transactions, including accounts payable, accounts receivable, and general ledger entries.
- Prepare and issue customer invoices while ensuring billing accuracy and timely payment processing.
- Reconcile bank statements, credit card transactions, and retail sales reports.
- Monitor cash flow, process deposits, and maintain accurate financial records.
- Assist with month-end and year-end closing activities, financial reporting, and audits.
- Investigate and resolve billing discrepancies, payment issues, and customer account inquiries.
- Maintain compliance with company policies, accounting standards, and financial regulations.
- Collaborate with internal departments to improve billing, accounting, and reporting processes.
- Process refunds, exchanges, and payment adjustments in accordance with company policies.
- Track inventory, reconcile stock variances, and support inventory management initiatives.
- Operate and troubleshoot point-of-sale (POS) systems while ensuring accurate transaction processing.
- Provide exceptional customer service by addressing retail inquiries and resolving concerns professionally.
- Prepare sales, inventory, and financial reports to support business decision-making.
- Support budgeting, forecasting, and financial analysis as needed.
- Maintain confidentiality of financial and customer information while ensuring data accuracy.
Required Qualifications:
- High school diploma or equivalent required; Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
- Minimum of 1–2 years of experience in accounting, bookkeeping, retail operations, or a related role.
- Basic knowledge of accounting principles, accounts payable/receivable, and financial recordkeeping.
- Experience using accounting software (e.g., QuickBooks, Sage, or similar ERP systems) and Microsoft Office, particularly Excel.
- Familiarity with point-of-sale (POS) systems and cash handling procedures.
- Strong mathematical, analytical, and problem-solving skills with exceptional attention to detail.
- Excellent verbal and written communication skills with a customer-focused approach.
- Ability to prioritize multiple tasks, meet deadlines, and work efficiently in a fast-paced environment.
- High level of integrity, professionalism, and discretion when handling confidential financial information.
- Ability to work independently as well as collaboratively within a team.
Work Environment & Logistics:
- Must commute to Walnut Creek and Hercules, CA. Wednesday, Thursday, Friday, 10am to 6:30pm. Saturday and Sunday, 10am to 5pm
- On-site position.
Why Join Kerae Medical?
- Work at the intersection of healthcare, e-commerce, and AI innovation.
- Direct impact on brand growth and digital performance.
- Opportunity to experiment with cutting-edge creative tools and workflows.
Benefit:
Vacation, Sick time, and Health Insurance Benefit.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Billing And Retail Support Representative Jobs at Blizecare
What is the work location for this position at Blizecare?
This job at Blizecare is located in Walnut Creek, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Blizecare?
Candidates can expect a pay range of $22–$25 per hour for this role.
What employment applies to this position at Blizecare?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Blizecare?
You can apply for this role at Blizecare either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.