Billing Associate

ElliquenceBaldwin, New York

$53,000 - $60,000 / year

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$53,000-$60,000/year

Job Description

The Billing Associate will assist with generating, revising, and tracking customer invoices. This role is to communicate and liaise directly with customers to respond to customer inquiries, shipping coordination, and other requests. Coordinate with internal teams within various billing aspects to reconcile accounts. The ideal candidate is detail oriented, has an analytical mindset, has excellent communication skills, as well as can adapt to a changing environment. This role is located on site in our Baldwin, NY office.Job Functions:

Communicate with sales team members and customers to process orders accurately in a timely manner.
On Board New Customers – obtain appropriate completed forms and enter data into the company’s ERP system.
Enter sales orders based on case sheets and purchase orders from sales representatives for domestic customers and international distributors.
Process RMA (Return Merchandise Authorization) - complete necessary forms, communicate cross functionally for credit approvals, seek authorization and provide status updates to the customer in a timely manner.
Process repair transactions – complete necessary forms, communicate cross functionally for diagnosis and communicate with customer with proposed cost and action plan for repair.
Communicate with Shipping and Regulatory departments regarding specific customer needs.
Partner with customers to coordinate and process documentation for shipment.
Interact with customers regarding order placement, revisions, back-order, expectations, etc.
Create accurate invoices, packing slips, and proforma/commercial invoices.
Coordinate maintaining customer accounts with other departments.
Recognize, investigate, and resolve billing discrepancies.
Follow up with customers regarding payment status and efforts for collection.
Assist with special projects as needed.

Requirements & Qualifications:

High School Diploma or equivalent is required. Associates and/or Bachelor’s degree preferred in Accounting, Accounting or related field.
Minimum of 3 years of experience in billing, accounts receivable, or cash application.
An Associates degree in Accounting, Finance or similar field can count towards 1 year of relevant experience. A Bachelor’s degree in Accounting, Finance or similar field can count towards 2 years of relevant experience.
Excellent interpersonal and communication skills (both verbal and written).
Strong customer service skills with both customers and internal stakeholders.
High attention to detail with an analytical mindset and successful results in managing multiple priorities at the same time.
Successfully able to execute tasks and responsibilities in an ever-changing environment.
Able to operate with discretion and confidentiality
Ability to work independently and collaboratively in a fast-paced environment.
Process oriented mindset with a focus on efficiency and continuous improvement.
Capable of analyzing payment issues and identifying resolutions effectively.
Advanced skillset with using Financial Software, and MS Office Excel. Confident skillset in MS Office Suite also required. Strong knowledge in ERP applications a plus.
Bilingual in English/Spanish is a plus

Physical Requirements:

Prolonged periods sitting at a desk and working at a computer.

Salary Range: $53,000 - $60,000/annualLocation: Baldwin, NY – on site 5 days/week (no remote or hybrid).An employment offer is based on the candidate's professional experience, specialty, skillset, education, geography, related licenses or certifications, and other business needs. The compensation range indicated does not include other forms of compensation or benefits.We value the diversity of our team and inspire creativity in our innovation. elliquence proudly provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local laws.We are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need any reasonable accommodation due to a disability for any part of the application process, please email [email protected].

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FAQs About Billing Associate Jobs at Elliquence

What is the work location for this position at Elliquence?

This job at Elliquence is located in Baldwin, New York, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Elliquence?

Candidates can expect a pay range of $53,000 and $60,000 per year.

What employment applies to this position at Elliquence?

Elliquence lists this role as a Full-time position.

What experience level is required for this role at Elliquence?

Elliquence is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Elliquence?

You can apply for this role at Elliquence either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.