Billing & Collections Coordinator

ProviChicago, IL

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Provi is seeking a detail-oriented Billing & Collections Coordinator to manage the billing process, support timely collection of customer payments, and ensure the accuracy of financial records. This role is ideal for someone with experience in billing, accounts receivable, or collections who enjoys working with data, investigating discrepancies, and maintaining a high level of accuracy in a fast-paced environment.

The Billing & Collections Coordinator will be responsible for generating accurate invoices, supporting month-end billing processes, monitoring accounts receivable, and maintaining customer financial records. The ideal candidate is highly organized, comfortable working in Excel on a daily basis, and able to identify and resolve discrepancies between contracts, billing data, and financial systems. Experience with NetSuite is preferred, and a strong attention to detail, problem-solving mindset, and commitment to accuracy are essential for success in this role.

This position works closely with Finance, Sales, and customers to resolve billing issues, support collections efforts, and ensure the integrity of billing and revenue-related data.

This role is open to remote candidates across the United States. While remote work is fully supported, candidates located in the greater Chicagoland area are preferred given the opportunity for occasional in-person collaboration with team members based in our Chicago office.

What You’ll Be Doing

Generating and issuing accurate invoices in a timely manner.
Creating Sales Orders from statement of work (MSA) Contracts into Netsuite with accuracy and attention to detail.
Reviewing Salesforce closed won opportunities to Netsuite sales orders for accuracy and performing proper quality control checks between the two systems.
Monitoring accounts receivable and following up with clients on outstanding balances.
Maintaining and updating customer billing information.
Investigating and resolving billing discrepancies and disputes.
Coordinating with internal departments to verify billing data and resolve client concerns.
Preparing regular reports on aging accounts and collection status.
Ensuring compliance with company policies and applicable regulations regarding billing and collections.
Negotiating payment plans with delinquent accounts when necessary.
Maintaining detailed records of all billing and collection activities.
Supporting month-end and year-end financial closing processes.

What We’re Looking For

Bachelor’s degree in Accounting, Finance, or a related field.
2-4 years of experience in accounts receivable, general accounting, or related roles.
Demonstrated experience managing billing processes with a high degree of accuracy and attention to detail.
Experience working within ERP and accounting systems, preferably NetSuite.
Familiarity with NetSuite, including creating and reviewing sales orders, invoices, customer records, and billing transactions, is strongly preferred.
Ability to learn and navigate new systems quickly.
Strong knowledge of accounting principles, with expertise in deferred revenue and revenue recognition.
Strong Excel skills required, including the use of Pivot Tables, XLOOKUP/VLOOKUP, SUMIF/SUMIFS, filtering, and data reconciliation.
Experience analyzing billing, collections, or financial data in Excel.
Ability to meet deadlines and timelines for accurate “month end” close of financial records.
Exceptional attention to detail and organizational skills.
Strong communication and interpersonal skills to collaborate with cross-functional teams and customers.
Ability to prioritize tasks, manage deadlines, and adapt to a fast-paced environment.

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skillset, experience, and/or performance. Base pay is just one component of the Company’s total compensation package for employees. Other rewards may include long-term incentives and program-specific awards. In addition, the Company provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a retirement savings plan, paid parental leave, paid holidays, and flexible paid time off (PTO).

Make an impact: Work directly with the management team to help grow the business.

Find your groove and grow: Provi keeps growing and you should too. Expand your skill set, diversify your experience and develop along with us.

Enjoy competitive benefits: Health, Dental, Vision, 401(k) with match, Commuter Perks, Long/Short Term Disability, Employee Assistance Program, Unlimited PTO, and Paid Parental Leave.

Be a part of something big: Join a dynamic and innovative team that is working to change a major industry.

Provi is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you're a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at jobs@provi.com.

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FAQs About Billing & Collections Coordinator Jobs at Provi

What is the work location for this position at Provi?

This job at Provi is located in Chicago, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Provi?

Employer has not shared pay details for this role.

What employment applies to this position at Provi?

Provi lists this role as a Full-time position.

What experience level is required for this role at Provi?

Provi is looking for a candidate with "Senior-level" experience level.

Does Provi allow remote work for this role?

Yes, this position at Provi supports remote work, giving candidates the flexibility to work outside the primary office location.

What benefits are offered by Provi for this role?

Provi offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Parental and Family Leave, Flexible/Unlimited PTO, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Provi?

You can apply for this role at Provi either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.