Billing Clerk

ServproBear, Delaware

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Paid Vacation

Career Development

Job Description

SERVPRO of Bear New Castle is hiring an Billing Clerk!

Benefits

SERVPRO offers:

Competitive compensation
Superior benefits
Career progression
Professional development

And more!

As a Billing Clerk, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e-mail, and generally being a helpful and positive presence in the workplace.

Key Responsibilities

Documents detailed notes on accounts as needed to communicate account status and to document account queries for both internal and external parties.

Identifies trends affecting the client's A/R; collaborates with the operational team to ensure the client's account and works it daily on a timely basis.

Reviews the status of open accounts and contacts insurance companies and customers to resolve unpaid claims.

Enter customer and insurance information in Workcenter2.0 and Excel spreadsheets.

Answers or returns phone call to customers or clients regarding account status in a timely matter.

Contacts and/or checks insurance company portals to resolve payment denials and claim correction issues.

Identify and bill secondary or tertiary insurances.

Files charges and payments in accordance with the current filing methods in place.

Follows Management policies and procedures.

Reports compliance concerns.

Participates in corrective action for compliance related issues as needed.

Cooperates with compliance auditing, and investigations.

Other duties as assigned.

Accepts additional responsibilities willingly.

Cross- training on all systems to ensure a check and balance internally.

Position Requirements

High school diploma/GED (preferred)
Must be knowledgeable in Microsoft Office
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Strong organizational skills with the ability to multi-task

Skills/Physical Demands/Competencies

This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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FAQs About Billing Clerk Jobs at Servpro

What is the work location for this position at Servpro?

This job at Servpro is located in Bear, Delaware, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Servpro?

Employer has not shared pay details for this role.

What employment applies to this position at Servpro?

Servpro lists this role as a Full-time position.

What experience level is required for this role at Servpro?

Servpro is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Servpro?

You can apply for this role at Servpro either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.