Billing Rebates Coordinator - Kent WA

Summary:

WCP Solutions is seeking a detail-oriented Billing & Rebate Coordinator to support our Kent location.

This role is responsible for timely and accurate processing of billing and rebate activities, with a strong focus on national account pricing, contract administration, and rebate reconciliation. The ideal candidate brings a high level of accuracy, strong analytical skills, and a customer-service mindset to ensure both profitability of daily orders and positive customer experience. This position works closely with Billing, Purchasing, and Sales and plays a key role in maintaining pricing integrity and rebate accuracy across the business.

Essential Functions:

Work Schedule:  8:00 AM - 5:00 PM (Monday-Friday)

Billing, Pricing & Rebates

• Manage national account pricing and rebate programs.
• Process division rebates, including reconciliation, balancing, and maintaining accurate rebate aging records and spreadsheets.
• Resolve issues related to recurring contracts and rebate assignments.
• Request and receive contracts from Mills, Merchandisers, and Account Managers; load pricing accurately and communicate updates to internal business partners.

Contract & Order Support

• Analyze purchase order pricing, current prices, and price increases to ensure proper application in special pricing and costing.
• Execute cost changes for open orders and process forced invoice printing requests as needed.
• Perform moderate to complex billing functions, including reviewing shipping memos and applying freight, parcel post charges, credits, and additional billings.

Additional Responsibilities

• Assist Account Managers with account pricing and customer inquiries.
• Maintain customer reseller permits and tax class codes.
• Support customers with pricing questions, quantity changes, and issue resolution.
• Back up receptionist during breaks and meal periods.
• Perform other duties as assigned to support business needs.

Qualifications

• 1–3 years of billing and/or rebate experience, preferably in a high-volume environment.
• Proficiency in Microsoft Windows and Microsoft Office applications.
• Strong ten-key and touch-typing skills.

Knowledge, Skills & Abilities

• Basic accounting knowledge.
• High level of professionalism with the ability to maintain confidentiality.
• Strong verbal and written communication skills; able to work effectively across all levels of the organization.
• Customer-service oriented with the ability to perform well under pressure.
• Detail-oriented, organized, and capable of managing multiple priorities simultaneously.
• Proficient in developing and maintaining tracking and reporting tools.
• Ability to work independently with minimal supervision.
• Approachable, adaptable, and responsive to change.
• Strong problem-solving and critical-thinking skills.
• Demonstrates initiative, motivation, and eagerness to learn.

Working Conditions

• Professional office environment.
• Ability to sit or stand for extended periods of time.
• Regularly lift 10–20 lbs.
• Frequent use of standard office equipment.
• Occasional overtime as business needs require.

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