Billing Relations Lead

Join our Team as a Billing Relations Lead

Are you passionate about supporting patients, providers, and healthcare teams through accurate and efficient processes? We're looking for a compassionate, caring, and dedicated Billing Relations Lead to join our team and help us continue our tradition of excellence.

In this role, you'll play a key part in ensuring scheduled outpatient procedures receive the necessary certification and precertification approvals to support positive patient and financial outcomes. You'll serve as a valuable resource for physician offices and team members, providing professional communication, process oversight, and training support while helping maintain efficient revenue cycle operations.

What You'll Do:

• Ensure certification and precertification requirements are completed for scheduled outpatient procedures to prevent reimbursement issues and patient penalties.
• Provide professional, courteous, and effective communication with physician offices and other healthcare partners.
• Monitor work queues to ensure timely completion and escalate issues to leadership when needed.
• Support revenue cycle operations by helping maintain accurate and efficient processes.
• Assist with onboarding and training new employees.

Education & Experience:

• High school diploma or GED is required.
• Bachelor's degree, CMA, or Nursing degree is preferred.
• Minimum of one year of experience in Nursing or Patient Access is required.
• Knowledge of the healthcare revenue cycle is preferred.
• Understanding insurance is a plus.

If you enjoy collaborating with healthcare teams, have a strong attention to detail, and are committed to delivering exceptional service and operational excellence, we encourage you to apply and become part of our team.