Billing Relations Specialist I

Deaconess Health SystemEvansville, IN

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Hybrid remote

Job Description

Join our Team as a Billing Relations Specialist I

Are you passionate about helping patients navigate their healthcare financial experience with clarity and compassion? We're looking for a compassionate, caring, and dedicated Billing Relations Specialist I to join our team and help us continue our tradition of excellence.

In this role, you'll provide exceptional customer service to patients regarding internal and external payment plan processes. You'll serve as an important point of contact, working closely with patients and payment plan vendors to ensure questions are addressed, options are clearly communicated, and accounts are managed accurately and efficiently.

What You'll Do:

Provide outstanding customer service to patients regarding internal and external payment plan processes.
Communicate daily with patients and payment plan companies to support account resolution.
Assist patients in understanding payment options and resolving billing-related inquiries.
Ensure accurate documentation and follow-up related to payment plan interactions.

Education & Experience:

Completion of High School or GED is required.
Two to four years of experience in a physician office, hospital registration, collection agency, hospital or professional billing, or training at an educational institution that includes medical billing is required.

If you enjoy helping others, solving problems, and supporting patients through financial conversations with empathy and professionalism, we encourage you to apply and become part of our team.

Hybrid Remote (training required onsite)

M-F Day Shift

Virtual Customer Relations Specialist

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FAQs About Billing Relations Specialist I Jobs at Deaconess Health System

What is the work location for this position at Deaconess Health System?

This job at Deaconess Health System is located in Evansville, IN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Deaconess Health System?

Employer has not shared pay details for this role.

What employment applies to this position at Deaconess Health System?

Deaconess Health System lists this role as a Full-time position.

What experience level is required for this role at Deaconess Health System?

Deaconess Health System is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Deaconess Health System?

You can apply for this role at Deaconess Health System either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.