Billing Service Representative
Alfa InsuranceMontgomery, Alabama
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Benefits/Perks
- Opportunity for annual performance bonus
- Discounts on your auto insurance (underwriting approval required)
- Benefits include: Health, dental, supplemental cancer, vision insurance and 401(k) plan
- Paid time off bank to include 3 days PTO after first 80 hours worked for New Hires
- Short-term and long-term disability
- Flexible Healthcare and Childcare spending accounts for tax savings
- Opportunities for advancement
- Continuous training and support throughout your career with Alfa
- College tuition discounts at various colleges in Alabama
- Fitness center
- Onsite cafeteria
Company Overview
Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states. Are you interested in a career path and not just a job? Working as a billing service representative for Alfa Insurance® is more than just servicing customers. It’s becoming part of a well-respected company that is based on faith, family, community and integrity. Become part of the Alfa family where you can discover your purpose and help make a difference in the lives of our policyholders and your community.
Job Summary
Alfa Insurance billing service representatives are team players that take exceptional pride in the company they represent. They provide excellent customer service to our customers, home office personnel and to our field sales force by answering billing questions and processing changes and requests as needed. We provide on-the-job training to our billing service representatives to help you be successful in your role as you begin your career and throughout.
Responsibilities
- Provide exceptional billing service to our field force, home office, and customers.
- Set up Electronic Funds Transfer, transfer monies, process payer changes, reinstatements, policy plan changes dishonored items,
- Answer telephone, e-mails and electronic information requests in an efficient and timely manner.
Qualifications
- High school diploma or equivalent required.
- Must pass Alfa’s comparing and checking test, reading comprehension test, typing test, basic math test, and customer communication skills test.
- Must have excellent verbal and written communication skills. Candidate must be a team player with a positive attitude.
Entry level hiring; candidate will be trained in the position.
Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa® is known for its superior customer service and boasts 94% claims satisfaction. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.
Working for Alfa Insurance® is more than just servicing customers and selling insurance. It’s becoming part of a well-respected company that is based on our core 4 values of faith, family, community and integrity.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Billing Service Representative Jobs at Alfa Insurance
What is the work location for this position at Alfa Insurance?
This job at Alfa Insurance is located in Montgomery, Alabama, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Alfa Insurance?
Employer has not shared pay details for this role.
What employment applies to this position at Alfa Insurance?
Alfa Insurance lists this role as a Full-time position.
What experience level is required for this role at Alfa Insurance?
Alfa Insurance is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Alfa Insurance for this role?
Alfa Insurance offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Vacation, Career Development, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Alfa Insurance?
You can apply for this role at Alfa Insurance either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.