Billing Specialist (Contract)

At GMKE, we know that great talent is the key to achieving the best outcomes for our clients and customers. For the last 18 years, our talented attorneys have built a distinguished reputation as unyielding advocates to insureds facing litigation and trusted partners to insurance companies seeking to responsibly manage liabilities.

We’ve done this by putting our mission at the center of everything we do, living our values, and taking a real approach to every case – resulting in consistently excellent outcomes in the courtroom.

Who We AreGroth, Makarenko, Kaiser and Eidex is a premier civil defense firm in the Southeast building the future of insurance defense to ensure the best outcome for every carrier and every insured, in every case.

Our values – sincerely diligent, honorably competitive, accountable, client serving, and united in collaboration – shape the way we approach each case and every relationship, acting as our guiding light in all that we do. GMKE is more than just a firm; it’s a community of diverse, growth-minded people, each drawn to our dynamic environment and mission, as we expand our reach throughout the Southeast.

About the Role

Accurate billing is foundational to how the firm operates, and this role plays a critical part in ensuring work in progress is reconciled correctly, billing is precise, and matters are ready to move forward without delay. With an initial focus on WIP accuracy, aging, and billing readiness, you will work closely with attorneys and timekeepers to resolve discrepancies, ensure compliance with insurance carrier guidelines, and support clean, timely e-billing. This role is project-heavy at the outset and well-suited for someone who enjoys building structure, documenting workflows, and improving billing operations. The position is structured as a contract engagement, with the potential to evolve into a full-time role based on business needs and performance.

Responsibilities

• Reconcile WIP routinely (daily/weekly) to ensure time/expenses are complete, properly coded, and ready for billing

• Review, audit, and troubleshoot WIP discrepancies (missing time entries, incorrect task/activity codes, duplication, incorrect rates, timing issues, and unposted costs)

• Partner with attorneys, paralegals, and staff to resolve billing issues, obtain missing narratives, and confirm compliance before invoices are generated

• Prepare and process pre-bills, apply edits, and finalize invoices in accordance with client/carrier billing guidelines

• Ensure compliance with LEDES formats and carrier rules (task codes, narrative requirements, rate rules, caps, staffing, etc.)

• Process invoices and manage billing workflow in Tabs3/TABS (or equivalent legal billing software)

• Submit invoices through e-billing systems (e.g., Legal-X, TyMetrix 360, CounselLink, etc.) and track status

• Manage billing rejections/appeals: correct issues, resubmit, and document outcomes

• Assist with reporting (WIP aging, billing cycle time, write-downs, realization) and help identify process improvements

Required Qualifications

• 2+ years of legal billing experience, strongly preferred in insurance defense

• Demonstrated experience with WIP reconciliation and pre-bill workflow

• Working knowledge of carrier guidelines, LEDES, and common e-billing requirements

• Strong attention to detail and ability to manage deadlines in a high-volume environment

• Proficiency with Excel (filters; pivots/lookups a plus)

Preferred Qualifications

• Tabs3/TABS experience strongly preferred

• Experience with e-billing appeals and reducing invoice rejections

• Familiarity with client guideline management and billing rule compliance

• Prior experience helping improve billing/WIP processes or handling cleanup projects

Diversity At GMKEGMKE is committed to providing equal employment opportunities to all applicants and employees, fully complying with state, federal, and local laws that prohibit discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability, or any other status protected by applicable law. We strive to build a team that reflects the diversity of the communities and clients we serve, recognizing that varied perspectives and experiences enhance both our workplace and our approach to client needs.