Billing Specialist

Service Billing Specialist (Administrative / Accounting Support)

Pay: $25.00 – $35.00 per hour (based on experience)

Summary – Billing Specialist: We are seeking a detail-oriented Service Billing Specialist to support our fast-paced service operations team. This role is responsible for ensuring accurate and timely invoicing, coordinating with internal teams, and maintaining strong communication with customers regarding billing and account inquiries. This is an excellent opportunity for someone with administrative, billing, or accounting experience who thrives in a deadline-driven environment.

Key Responsibilities – Billing Specialist

• Process and complete all service department invoices based on completed work within each billing cycle
• Ensure all service work orders are accurately invoiced and delivered to customers on time
• Review billing documentation for accuracy and identify discrepancies or red flags
• Communicate with technicians regarding labor hours, materials used, and service notes
• Coordinate with internal teams to resolve billing discrepancies between quoted and completed work
• Respond to customer billing inquiries and ensure resolution or escalation when needed
• Research and apply warranty billing guidelines based on manufacturer requirements
• Submit invoices and claims through various customer portals and systems as required
• Maintain accurate records of billing activity and customer communications
• Monitor accounts receivable aging reports and follow up on past-due balances
• Document collection efforts and escalate unresolved issues appropriately
• Perform additional administrative and support duties as assigned

Qualifications – Billing Specialist

• Minimum 2+ years of administrative, billing, or invoicing experience (service industry experience preferred)
• Basic accounting knowledge and strong numerical skills
• High attention to detail and accuracy
• Strong organizational and time management skills
• Ability to work effectively in a deadline-driven environment
• Excellent written and verbal communication skills
• Customer service experience preferred
• Comfortable working with multiple systems and web-based platforms
• Ability to receive feedback and adapt in a learning environment

Education – Billing Specialist

• High School Diploma or equivalent required

Why Join Us?

• Competitive hourly pay
• Stable, full-time opportunity
• Collaborative team environment
• Opportunities to grow your skills in billing, accounting, and service operations
• Health Insurance, Dental Insurance, Vision Insurance
• Comprehensive benefits