Billing Specialist

Location: 9045 River Road, Indianapolis, IN 46240

This is an in-office position with a hybrid schedule offered.

Company Overview

Performing over 80 million locates annually, USIC is the most trusted name in underground utility damage prevention. USIC also provides a full suite of utility services throughout North America. Our Mission: to deliver quality, efficient, safe, and innovative solutions to protect our partners’ infrastructure and critical assets. Our Culture is known as Living the SAFE-LIFE: Protecting Infrastructure, Protecting Our Communities, Protecting Ourselves.

Summary

This role will support the strategic focus of revenue generation and billing accuracy. It will focus heavily on invoice generation, audit, and distribution to customers of USIC and its subsidiaries.

This role will report to the Billing Supervisor local in Indianapolis

Responsibilities

• Process unprocessed records, exception records, and unbilled records daily

• Review auto generated invoices for completeness and accuracy on a weekly and monthly basis

• Process price changes for customers as assigned

• Upload invoices to customer portals timely

• Route customer credits through leadership for approval

• Research and settle customer billing questions

• Other duties as assigned

Requirements

• High school diploma or equivalent required

• 2-4 years billing experience preferred (e.g., Accounting / Finance/Data Entry)

• Proficient in Microsoft Excel, Word, and Outlook

• Strong verbal and written communication skills

• Excellent organizational skills

• Ability to work independently and manage time efficiently with oversight

• Willingness to learn and adapt to change

• Ability to learn and navigate in multiple systems

• Experience in Workday and/or Salesforce a plus

We are an Equal Opportunity Employer. Veterans are encouraged to apply.