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Biomedical Equipment Engineer I

Customer Service AssociatesBoston, MA

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Career Development
Tuition/Education Assistance

Job Description

About EMSAR

Headquartered in Wilmington, OH, EMSAR is a fast-growing national field services company providing maintenance, repair, installation, and lifecycle support services to OEMs in the healthcare and life-science industries.

Our customer-centric approach allows us to deliver tailored, high-quality solutions to both established global brands and emerging innovators.

EMSAR's service portfolio includes:

  • On-site technical field support and equipment repair
  • Bench repair and remanufacturing
  • Equipment installation
  • Technical training and education

Position Overview

EMSAR is seeking a Biomedical Equipment Engineer I (BMEE I) who is resourceful, self-motivated, and takes ownership of their assigned territory. Our engineers act as trusted technical experts and often serve as the primary point of contact between EMSAR and our customers.

The ideal candidate enjoys learning new technologies and modalities and understands that successful service delivery requires preparation, attention to documentation, and strong follow-through.

Key Responsibilities

  • Perform and document preventive maintenance, troubleshooting, and repairs on general, specialized, and high-tech medical equipment and systems.
  • Utilize diagnostic tools and test equipment to support electronic, pneumatic, hydraulic, and mechanical repairs.
  • Troubleshoot and repair assigned equipment modalities independently while following established procedures.
  • Read and interpret prints and schematics; repair and calibrate equipment to company specifications. Prioritize and triage service work orders to meet contractual service commitments.
  • Operate PC hardware and Microsoft-based software for documentation and service management.
  • Communicate effectively with internal teams and external customers.
  • Submit accurate and timely service reports, time sheets, expense reports, and other required documentation.
  • Work independently to manage service responsibilities and meet customer expectations.
  • Travel occasionally to support nationwide service needs.
  • Perform other duties and projects as assigned by management.

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FAQs About Biomedical Equipment Engineer I Jobs at Customer Service Associates

What is the work location for this position at Customer Service Associates?
This job at Customer Service Associates is located in Boston, MA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Customer Service Associates?
Employer has not shared pay details for this role.
What employment applies to this position at Customer Service Associates?
Customer Service Associates lists this role as a Full-time position.
What experience level is required for this role at Customer Service Associates?
Customer Service Associates is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Customer Service Associates for this role?
Customer Service Associates offers following benefits: Career Development and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Customer Service Associates?
You can apply for this role at Customer Service Associates either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.