Birthday Party Team Member - Highlands Sports Complex

The Sports Facilities CompaniesTriadelphia, WV

Overview

Remote

On-site

Job Description

BIRTHDAY PARTY TEAM MEMBER - Highlands Sports CompTHSC SFM, LLCLOCATION: Triadelphia, WVDEPARTMENT:  OPERATIONSREPORTS TO:   DIRECTOR OF OPERATIONS STATUS:  PART-TIME (NON-EXEMPT)ABOUT THE COMPANY:Highlands Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Triadelphia, WV. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Highlands Sports Complex is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.POSITION SUMMARY:The Birthday Party Team Member is expected to provide excellent guest service while working with customers to create a great Birthday Party Experience. This position involves working with guest services, food and beverage departments and management. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:Greet and welcome all participants, parents, and/or community members

Ensure participants/visitors are present for a specific permitted event

Direct or assist to decorate space for hosting the birthday party

Organize and facilitate games and/or activities

Ensure packages and items purchased are received

Operate arcade, e-sports and other venue specific devices

Oversee the use of entertainment equipment

Assist with event set-up and breakdown as needed

Maintain a safe and clean work environment

Provide courteous and friendly first-in-class service to all guests

Be knowledgeable about the facility (practices, events, meeting dates/times)Know and enforce the venue policies and procedures

Complete special projects, daily assignments, and other duties as assigned

All additional duties assigned by managementMINIMUM QUALIFICATIONS:Flexible work schedule (e.g., nights, weekends, holidays, and long hours)Must be a team player

Must have excellent verbal and written communication skills

Ability to maintain focus in a high volume, fast paced environment

Must have excellent guest service skills

Ability to multi-task, prioritize and remain calm and focused in difficult and stressful situations

Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow team members

Commitment to the safety and well-being of others

Proficient in the use of computers and associated hardware

Be self-motivated but still be able to follow directions from others

Be well organized and able to multi-taskComplete assigned tasks in a timely manner

Customer service and cash handling experience preferredWORKING CONDITIONS AND PHYSICAL DEMANDS:Working environment is fast paced

May be required to sit or stand for extended periods of time and squat, stoop, or bend

Must be able to lift and/or move up to 40 pounds

Will be required to operate a computer, POS system and kiosk

The facility has intermittent noise

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FAQs About Birthday Party Team Member - Highlands Sports Complex Jobs at The Sports Facilities Companies

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This job at The Sports Facilities Companies is located in Triadelphia, WV, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

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