Bistro Barista Attendant (Part Time- On Call)

This position is responsible for assisting guests in the Courtyard Bistro and Catering Outlets in an efficient and courteous manner. Effectively promotes the Bistro, takes orders, and prepares/delivers food and beverage orders, prepare limited Starbucks drink menu orders. Adheres to all health regulations, and follows CSM/Marriott's high standards of quality to ensure guest satisfaction.

• Greets all guests in a courteous and friendly manner.
• Accurately and quickly takes, enters, prepares and delivers guest orders according to standards.
• Responds to guest needs and provides the highest level of quality service.
• Assists other associates as needed to meet guest's needs.
• Effectively operates micros operating system and cash register.
• Follows all CSM/Marriott cash handling/POS procedures to ensure accurate closing of all guest checks.
• Responsible for answering all questions about menu items, specials, and prices.
• Familiar with preparation methods and ingredients to meet guest's dietary/allergy questions.
• Actively up-sells food and beverage items to maximize revenue.
• Monitors and replenishes stock of prepared menu items.
• Prepares all food in a timely manner, and operates the Turbo Chef according to standards.
• Brews coffee and prepares coffee/other drinks according to the specific recipes.
• Assists Bartender when necessary with serving alcoholic beverages, and follows local liquor laws.
• Dispenses appropriate levels of alcohol; prepares drinks to recipe and CSM/Marriott standards.
• Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
• Consistently checks guests' identification and monitors guests consumption of alcoholic beverages to ensure compliance with state and local liquor laws.
• Assists Bistro Attendant as needed.
• Responsible for disposal of garbage, picking up trays, re-stocking dishes on the line, and clearing/wiping down tables and counter.
• Transfers full dish tubs to the dish room, and assists as needed with washing dishes.
• Completes all required paperwork in an accurately and timely manner.
• Assists with inventory, completes inventory par sheets, and other responsibilities as needed.
• Maintains a clean and safe work area, and handles all food/beverage in compliance with CSM/Marriott, brand, local, state and federal regulations.
• Assists in maintaining sanitation and cleanliness of the Bistro, kitchen, and dish room.
• Follows all CSM/Marriott procedures for guest/associate incidents.
• Knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing and prioritizing work duties.
• Adheres to CSM/Marriott grooming and appearance standards, and general work rules and department procedures.
• Attends all required department and hotel meetings and adheres to CSM attendance policy.
• Completes all required side work, and takes initiative to assist wherever necessary.
• Works as a team player and actively contributes to the success of the Bistro experience.
• This position also may be responsible for the set-up, maintenance, and take down of banquet areas according to function specifications.
• Also provides food and beverage service to clients in a business of social function in a friendly manner.

Competencies/Skills Required: One year prior serving/customer service and bartending experience required. Attention to detail, customer focused and the ability to perform job duties in a repetitious and fast paced environment. Must have the ability to speak, understand, and write English in order to meet guest's needs and complete required paperwork.

Education: High school diploma/GED or equivalent experience required. TIPS or CARE beverage service training and certification, or the ability to obtain local certifications as required by law.

Physical Requirements: Ability to lift, push and pull up to 50 pounds on a consistent basis throughout shift. Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and lifting continuously throughout the shift.

Competencies/Skills Preferred: Prefer two or more years of previous serving and bartending experience in a fast-paced restaurant environment.

Rate: $15.50 USD - $15.75 USD per hour

CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.