BMW Service Advisor
BMW of the Main LineBala Cynwyd, Pennsylvania
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Overview
Schedule
Full-time
Career level
Entry-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
BMW of the Main Line, Philadelphia's BMW Dealer is looking for a Service Advisor to join our team. This is an excellent opportunity for any automotive professional who is passionate about customer service.
Qualifications:
- Minimum 1 year experience as a Service Advisor in a dealership or tire store setting
- Passion to provide the highest level of customer service
- Excellent communication and organizational skills
- Ability to perform in a fast-paced environment
- Familiarity with automotive software - CDK a plus
- Professional attitude and appearance
- Ability to pass pre-employment screening including driving, drug and background
Responsibilities:
- Build rapport with all customers and expand your personal “book of business”
- Assist and advise customer with all automotive service needs
- Handle all incoming calls in a professional manner
- Set, manage and deliver on customer expectations
- Maintain accurate and timely communication during service visit
- Create, monitor and complete quality work orders and invoices
- Provide clear estimates of work required and recommended
- Initiate and manage extended warranty and insurance claims
- Ensure legal and warranty compliance on all documents and processes
- Produce clear invoices with complete explanations of work performed or declined
- Maintain a positive, team-oriented relationship with technicians and parts personnel
- Assist all dealer personnel as required to foster positive outcomes for customers and coworkers
- Complete and all required factory and company training
Benefits:
- Generous and unique pay plan based on RO count, sold hours, labor and parts gross, and several other key performance indicators
- Paid Vacation based on regular sales commissions
- 401K with company match
- Excellent health benefits including vision and dental with generous company contribution
- Company paid life and disability with supplemental plans available
- Employee purchase program
- Discounts on parts and repairs for immediate family members
- Caring work environment
- State of the art facility
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FAQs About BMW Service Advisor Jobs at BMW of the Main Line
What is the work location for this position at BMW of the Main Line?
This job at BMW of the Main Line is located in Bala Cynwyd, Pennsylvania, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at BMW of the Main Line?
Employer has not shared pay details for this role.
What employment applies to this position at BMW of the Main Line?
BMW of the Main Line lists this role as a Full-time position.
What experience level is required for this role at BMW of the Main Line?
BMW of the Main Line is looking for a candidate with "Entry-level" experience level.
What benefits are offered by BMW of the Main Line for this role?
BMW of the Main Line offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at BMW of the Main Line?
You can apply for this role at BMW of the Main Line either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.