Body Shop Customer Support Specialist - Dover Collision

HERTRICH Family of Automobile DealershipsDover, DE

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Job Description

Body Shop Customer Support Specialist

Join a Growing, Fast-Paced Collision Center Team as a Collision Center Administrative Assistant!

The Hertrich Family of Dealerships is looking for a Customer Support Specialist / Administrative Assistant to join our busy Collision Center in Elkton, MD.

If you enjoy helping customers, staying organized, and working in a fast-moving environment-this is a great opportunity to build a stable, long-term career with one of the largest automotive groups on the Eastern Shore.

Why Choose Hertrich?

Medical, Dental, Vision & Life Insurance
Short & Long-Term Disability Options
401(k) with Employer Match
Paid Vacation, Holidays & Sick Time
Employee Vehicle Purchase Discounts
Career growth with a 24-dealership organization

We are a third-generation, family-owned company representing 24 dealerships, 15 collision centers, and 18 automotive brands, proudly supporting over 90 local charities and organizations.

What You'll Do

Provide friendly, professional customer service in person and over the phone
Support daily office operations within the collision center
Handle accounts payable/receivable, deposits, receipts & petty cash
Assist with insurance processing, data entry, and documentation
Maintain accurate files, reports, and records
Coordinate with team members to ensure smooth workflow
Perform additional administrative tasks as needed

What We're Looking For

Strong customer service and communication skills
Professional appearance and positive attitude
Detail-oriented, organized, and dependable
Self-motivated with the ability to multitask
Computer skills required (QuickBooks or similar a plus)
Bilingual (Spanish) is a plus
High School Diploma or GED required
Valid Driver's License

Ready to Get Started?

If you're looking for a role where you can grow, stay busy, and be part of a supportive team-we want to hear from you!

Apply today and join the Hertrich team!

Equal Opportunity Employer Hertrich Family of Dealerships is committed to creating a diverse, inclusive, and drug-free workplace.

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FAQs About Body Shop Customer Support Specialist - Dover Collision Jobs at HERTRICH Family of Automobile Dealerships

What is the work location for this position at HERTRICH Family of Automobile Dealerships?

This job at HERTRICH Family of Automobile Dealerships is located in Dover, DE, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at HERTRICH Family of Automobile Dealerships?

Employer has not shared pay details for this role.

What employment applies to this position at HERTRICH Family of Automobile Dealerships?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at HERTRICH Family of Automobile Dealerships?

You can apply for this role at HERTRICH Family of Automobile Dealerships either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.