Booking Relations Specialist
HopesglobalgetawaysRochester, New Hampshire
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Overview
Schedule
Full-time
Part-time
Career level
Senior-level
Remote
Remote
Benefits
Career Development
Tuition/Education Assistance
Job Description
About the Role
We are seeking dependable, customer-focused individuals to join our remote team as Booking Relations Specialist. In this position, you will work with clients as they organize upcoming vacations, helping them explore available choices, coordinate requested reservations, and stay informed throughout the booking process.
This is a beginner-friendly opportunity for individuals who enjoy customer interaction, research, and organization. Previous travel-industry experience is not required. Training, supplier education, and continued team support are provided.
What You'll Do
- Connect with clients to gather vacation dates, destination ideas, preferences, and budget information
- Research accommodations, resorts, cruises, transportation, tours, excursions, activities, and vacation packages
- Compare available choices based on each client's priorities and requests
- Explain relevant options and reservation information in a clear, professional manner
- Assist with coordinating selected accommodations, transportation, activities, and additional services
- Manage booking information through approved supplier platforms and company resources
- Prepare confirmations, schedules, itinerary details, and applicable pre-travel information
- Track reservation deadlines and follow up on outstanding selections or required information
- Provide clients with updates as arrangements are confirmed or changed
- Assist with routine booking adjustments, cancellations, and special requests
- Review traveler names, dates, and reservation information for accuracy
- Maintain accurate client records, booking notes, and communication history
- Participate in ongoing supplier and destination education
What This Opportunity Offers
- Fully remote opportunity within eligible regions
- Flexible part-time and full-time scheduling
- Structured onboarding and beginner-friendly training
- No previous professional travel experience required
- Continued team support and guidance
- Access to supplier and destination education
- Opportunities to strengthen customer relations, research, reservation, and organizational skills
- Professional development and potential growth opportunities
- Performance-based incentives and recognition
- Qualifying travel discounts and industry-related benefits
- Collaborative virtual team environment
Qualifications
- Strong verbal and written communication skills
- Friendly and professional customer-service approach
- Effective listening and relationship-building abilities
- Excellent organization and attention to detail
- Ability to manage multiple client requests and deadlines
- Comfortable researching and comparing information online
- Willingness to learn booking platforms and digital tools
- Adaptable and resourceful when schedules or client needs change
- Dependable follow-up and strong time-management skills
- Basic computer proficiency and reliable internet access
- Must be at least 18 years of age
- Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved region
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FAQs About Booking Relations Specialist Jobs at Hopesglobalgetaways
What is the work location for this position at Hopesglobalgetaways?
This job at Hopesglobalgetaways is located in Rochester, New Hampshire, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Hopesglobalgetaways?
Employer has not shared pay details for this role.
What employment applies to this position at Hopesglobalgetaways?
Hopesglobalgetaways lists this position under the following employment categories:
- Full-time
- Part-time
What experience level is required for this role at Hopesglobalgetaways?
Hopesglobalgetaways is looking for a candidate with "Senior-level" experience level.
Does Hopesglobalgetaways allow remote work for this role?
Yes, this position at Hopesglobalgetaways supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Hopesglobalgetaways for this role?
Hopesglobalgetaways offers following benefits: Career Development and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Hopesglobalgetaways?
You can apply for this role at Hopesglobalgetaways either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.