Box Office Attendant

Colorado Mesa UniversityGrand Junction, Colorado

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Job Description

FLSA Status:

United States of America (Non-Exempt)

SECTION I - OUR VALUES CULTIVATE OUR VISION AND CULTURE

At CMU, we believe in acting from a foundation of goodwill. This belief gives us the courage to form meaningful relationships, embark on joint endeavors and take risks in the pursuit of new possibilities. It’s this courage that enables the Mavily to explore new ways of thinking and doing, knowing that there is no perfect solution, no perfect idea.From this place of humility and courage, we’ve built a culture of resilience. We invest in the future by continuously adapting to change, overcoming challenges, and seizing new opportunities. We recognize that change is constant, and our resilience allows us to embrace it with confidence. Endless curiosity drives us to approach the unexpected as if it were expected, seeing opportunities for discovery and renewal in every challenge. In this community rooted in love and dignity, curiosity thrives, leading to endless opportunities for growth and advancement.Inspired by the soul of the West—the spirit that our region embodies—we emerge as a force for positive change, harnessing our collective power to build a Human Scale University that reflects our values and brings to life our shared vision of the world we aspire to create.Colorado Mesa University Core ValuesLove - Extending oneself for nurturing the growth of self and othersDignity - Respecting the intrinsic value of each person and believing that others act from a foundation of goodwillCourage - Taking risks in the pursuit of new possibilitiesHumility - Suspending one’s ego and pride to recognize that no idea is perfect and being open to the input of othersResiliency - Investing in the future by adapting to changes, overcoming challenges and pursuing OpportunityCuriosity - Cultivating awe and exploring the unknownPower - The strength to act collaboratively with individual agency to achieve our goals

JOB DESCRIPTION

PRIMARY RESPONSIBILITIES

Box Office Attendant

Welcome audience members to our venue upon entrance and assist them with finding their seat location
Assist customers with using ticketing software and ticket purchase through various methods; including cash, credit, and certificates.
Scan or examine tickets to ensure they are correct for the specific performance
Help resolve patron conflicts about seat location
Refer all escalated interactions to the House Manager
Maintain a professional appearance and a friendly demeanor
Assist with will call and guest list management. Check identification, distribute tickets to the proper parties. Resolve issues as they arise and escalate concerns to management when necessary.
Ensure continuance and implementation of best practices for data entry and record keeping.
Accurately reconcile sales, receipts and reports. Provide sales and ticketing information to the management teams.
Other duties as assigned.

SKILLS & TRAITS

Excellent customer service skills
Exemplary communication skills
Warm, friendly, and reliable
Good sense of humor

Interest in being a problem solver and in resolving conflict swiftly
Ability to follow instructions and work in a fast-paced environment
Ability to maintain a flexible and diverse work schedule with evening and weekend availability
Box Office Attendant must have experience cash handling and other payment methods such as credit cards
Box Office Attendant must be proficient in various tools such as Microsoft Office, Excel, and Google Sheets
Previous experience working on a venue ticketing platform preferred

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.DISCLAIMER - This position description is only a summary of the typical functions of this seat, and not an exhaustive list of all responsibilities and areas of accountability.

HOW TO APPLY: Applicants will be asked to complete an online application by creating a profile and then providing personal and demographic information. In addition, please be prepared to upload a:

Cover letter (Optional)
Resume

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FAQs About Box Office Attendant Jobs at Colorado Mesa University

What is the work location for this position at Colorado Mesa University?

This job at Colorado Mesa University is located in Grand Junction, Colorado, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Colorado Mesa University?

Employer has not shared pay details for this role.

What employment applies to this position at Colorado Mesa University?

Colorado Mesa University lists this role as a Full-time position.

What experience level is required for this role at Colorado Mesa University?

Colorado Mesa University is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Colorado Mesa University?

You can apply for this role at Colorado Mesa University either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.