Branch Banking Student Intern - Bilingual Japanese And English

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

As a Japanese Language Branch Banking Student Intern, you will:

• Gain hands‑on experience solving real business needs and building foundational business acumen
• Receive mentorship and guidance from experienced branch leaders and team members
• Have the opportunity to attend social, professional development, and networking events
• Shadow staff across multiple functional roles within the branch
• Participate in customer interactions and routine financial transactions
• Learn customer engagement best practices in a retail banking environment
• Support client communication and service, including Japanese‑language interactions when appropriate
• Apply Japanese language skills in real customer scenarios and build confidence using Japanese in a professional setting
• Develop an understanding of banking policies, financial principles, and regulatory requirements
• Contribute to community engagement and outreach efforts
• Additional responsibilities may include performing simple, routine, or repetitive clerical tasks according to standard procedures or instructions; responding to routine customer inquiries; answering incoming telephone calls and either resolving basic questions or directing callers to the appropriate resource; and supporting other clerical duties as assigned. Interns may also assist with community events, engagement opportunities, and outreach activities tied to branch and local market initiatives.

Basic qualifications:

Pursuing an undergraduate degree

High School diploma or equivalent

Conversationally proficient in Japanese and English

Preferred Skills/Experience:

Good knowledge of general office procedures

Strong written and verbal communication skills

Ability to think and work independently within a professional setting

Strong reading, writing, and mathematical skills

Thorough knowledge of personal computers and other office equipment

Ability to collect and organize information

Bilingual ability to read, write, and speak in business-level proficiency of Japanese language and English.

Location expectations

This role requires working from a U.S. Bank location for all scheduled work days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.