Branch Manager
Johnstone Supply, The Balsan GroupBurlington, VT
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Overview
Schedule
Full-time
Career level
Director
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Branch Manager
Join Johnstone Supply | Balsan Group and lead a high-performing branch where you’ll drive sales growth, develop a strong team, and ensure outstanding customer service. This is a hands-on leadership role in a fast-paced HVAC distribution environment.
What We Offer:
- Competitive pay + bonus opportunity
- Health, dental, vision, and prescription insurance
- 401(k) with company match
- PTO earned immediately + paid holidays
- Career growth and advancement opportunities
What You’ll Do:
Branch Leadership & Sales
- Drive branch sales performance and local growth strategies
- Build strong relationships with HVAC contractors and key accounts
- Partner with outside sales to support customer development
Team Management
- Hire, train, and lead counter sales, warehouse, and delivery teams
- Coach employees and build a strong customer-focused culture
- Manage scheduling and branch coverage
Operations & Inventory
- Oversee daily branch operations, safety, and service standards
- Manage inventory levels, cycle counts, and product availability
- Coordinate with purchasing and logistics teams
Financial Performance
- Manage budgets, forecasts, and P&L performance
- Track KPIs and identify opportunities for improvement
Customer Service
- Resolve customer issues and serve as escalation point when needed
- Support counter operations during peak periods
What We’re Looking For:
- 3+ years HVAC industry experience (distribution preferred)
- 2+ years leadership or supervisory experience
- Strong knowledge of HVAC products and contractor needs
- Experience with ERP/POS systems (Eclipse or similar)
- Strong communication and leadership skills
- Ability to lift up to 50 lbs and support warehouse operations
What Makes You a Great Fit:
- Hands-on leader who leads by example
- Strong communicator and team builder
- Organized, accountable, and results-driven
- Comfortable in a fast-paced, customer-facing environment
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FAQs About Branch Manager Jobs at Johnstone Supply, The Balsan Group
What is the work location for this position at Johnstone Supply, The Balsan Group?
This job at Johnstone Supply, The Balsan Group is located in Burlington, VT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Johnstone Supply, The Balsan Group?
Employer has not shared pay details for this role.
What employment applies to this position at Johnstone Supply, The Balsan Group?
Johnstone Supply, The Balsan Group lists this role as a Full-time position.
What experience level is required for this role at Johnstone Supply, The Balsan Group?
Johnstone Supply, The Balsan Group is looking for a candidate with "Director" experience level.
What benefits are offered by Johnstone Supply, The Balsan Group for this role?
Johnstone Supply, The Balsan Group offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Johnstone Supply, The Balsan Group?
You can apply for this role at Johnstone Supply, The Balsan Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.