Branch Manager

Windsor AmericaOklahoma City, OK

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Why Join Us?

Garage Doors is a trusted leader in garage door installation and service. We are seeking a driven, hands-on Branch Manager to lead our Oklahoma City operation and take ownership of its success. This is not a desk job. We are looking for a leader who enjoys being involved in the day-to-day operation, supporting employees, solving problems, improving processes, and ensuring customers receive exceptional service. If you are energized by building teams, driving accountability, and improving operational performance, this is an opportunity to make a significant impact. As Branch Manager, you will oversee all aspects of branch operations, serving as the connection between the field, customers, and corporate leadership. Your success will be measured by your ability to improve efficiency, support your team, maintain customer satisfaction, and drive branch profitability.

What You'll Do

Oversee all branch operations, including scheduling, dispatching, warehouse activities, and customer service
Develop daily routing plans to ensure efficient installations and service calls
Lead, train, and coach installers, technicians, and office staff
Maintain appropriate staffing levels and hold employees accountable to performance and safety standards
Ensure inventory accuracy, coordinate material orders, and oversee warehouse operations
Resolve customer concerns quickly and professionally
Communicate schedule changes, delays, and operational updates to customers and team members
Monitor branch sales, productivity, and operational performance
Track unscheduled orders and proactively address issues before they impact customers
Provide operational updates and performance reporting to corporate leadership
Enforce company policies, procedures, and safety requirements
Support field operations as needed and stay connected to day-to-day branch activity

What We're Looking For

3+ years of leadership experience in operations, service management, sales, construction, or a related field
Proven ability to lead teams and drive results
Strong organizational, communication, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency with Microsoft Office, including Excel, Word, and Outlook

Preferred Experience

Garage door, construction, home services, or related industry experience
Managing field technicians, installers, or service crews
Scheduling, dispatching, and route planning
Inventory management and warehouse operations

Our Investment in You:

Competitive pay
Full benefits package including medical, dental, and vision coverage
Paid time off and holidays
401(k) with company match
Training and career growth opportunities within Windsor America
Life and disability insurance for added peace of mind
A workplace where your contributions truly matter

Equal Opportunity EmployerGarage Door Services is proud to be an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment and comply with all applicable employment laws. Hiring decisions are based on business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion, gender identity, national origin, age, disability, sexual orientation, veteran status, or any other protected characteristic. Reasonable accommodations are available for applicants with disabilities during the hiring process.

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FAQs About Branch Manager Jobs at Windsor America

What is the work location for this position at Windsor America?

This job at Windsor America is located in Oklahoma City, OK, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Windsor America?

Employer has not shared pay details for this role.

What employment applies to this position at Windsor America?

Windsor America lists this role as a Full-time position.

What experience level is required for this role at Windsor America?

Windsor America is looking for a candidate with "Director" experience level.

What benefits are offered by Windsor America for this role?

Windsor America offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Windsor America?

You can apply for this role at Windsor America either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.