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Brokedown Palace - Host

Happy CamperChicago, IL

$19 - $22 / hour

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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$19-$22/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

At Brokedown Palace, it’s all about the cold drinks, delicious bar food, and the kind of laid-back vibes that make you want to stay a while. Whether you’re posted up watching a game or hanging with friends, our cozy sports-bar keeps it easy and fun. No frills, no fuss, just good people, strong pours, and a place that feels like your spot from the moment you walk in. We’ll be here, come find us.Brokedown Palace- Wrigleyville- Happy Hospitality 3456 N Clark StreetChicago, IL 60657Position Opening: Host Job Summary: Provide friendly and responsive service to create an exceptional experience for all of our guests by welcoming and warmly greeting guests upon arrival. Manage the efficient and timely seating of our guests or waiting areas when applicable. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. You represent the guests first exposure to our staff as they walk in the door; a positive attitude is a must!Responsibilities:
  • Greet guests as they enter with energetic & positive attitude
  • Create and maintain wait list if necessary
  • Effective use of OpenTable
  • Provide guests with menus and answering any initial questions
  • Seat guests at tables or in designated waiting areas
  • Assign guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers
  • Respond to complaints and help resolve them or get a manager involved 
  • Answer phone calls, take reservations and answer any general inquiries guests may have
  • A running knowledge of food and beverage menu
  • Acknowledging guests as they leave
  • Maintain company culture 
Other Functions:
  • Be available to fill in as needed to ensure the smooth and efficient operation of therestaurant as directed by the restaurant manager or immediate supervisor
  • Comply with health and food safety standards
  • Restock floor and bathrooms as needed
  • Maintain cleanliness in all areas of the host stand including counters,menus, computer, shelves and storage areas
Physical Functions:
  • Ability to stand and walk a minimum of 8 hours or as needed
  • Must be able to exert well-paced and frequent mobility for periods of up to 8 hours or asneeded
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data
  • Work in both warm and cool environments
  • High levels of noise from music, customer and employee traffic
  • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy,seafood and shellfish.
 Qualifications, Education and Behavior:
  • High school diploma or equivalent preferred
  • Ability to provide top notch customer service in a fast-paced environment
  • A positive attitude and ability work well under pressure with all restaurant staff
  • Does high-quality work while unsupervised
  • Able to work in a standing position for long periods of time
  • Able to safely lift and easily maneuver trays of food when necessary
  • Willing to follow instructions and ask questions for clarification if needed
  • Able to handle money accurately and operate a point-of-sale system
  • Able to work in a busy restaurant environment
  • Restaurant experience a plus
Compensation DetailsCompensation: $19-22 Hourly (Based on Experience)Benefits:Get Paid $ to Refer your Friends*50% dining discounts during shift25% dining discounts at other Happy Hospitality locationsFlexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision OptionsPaid time off – vacation and sickFree Uniform (Up to two branded T-Shirts)  Eligibility based off of time in position and average hours worked*Referred Employees Must Be in Good StandingRequired SkillsCustomer ServicePOS SystemsDepartment: Front of HouseReports to: General ManagerStatus: Variable Hour FLSA Code: Non-exemptLocation: ChicagoHappy Hospitality is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity.Must be eligible to legally work in the United States.

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FAQs About Brokedown Palace - Host Jobs at Happy Camper

What is the work location for this position at Happy Camper?
This job at Happy Camper is located in Chicago, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Happy Camper?
Candidates can expect a pay range of $19–$22 per hour for this role.
What employment applies to this position at Happy Camper?
Happy Camper lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at Happy Camper?
Happy Camper is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Happy Camper for this role?
Happy Camper offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Leave, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Happy Camper?
You can apply for this role at Happy Camper either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.