Building Permit Technician I (58309)

Permit Technician I

JOB TITLE: Permit Technician I

CLASSIFICATION: Non-Exempt

DEPARTMENT: Compliance

SUPERVISOR: Chief Building Official and Building Safety Divisions Operations Manager

SALARY: $42,169 to $59,037 Annually

GENERAL JOB DESCRIPTION

To provide administrative support to the Building Division. To aid the public and contractors with all licensing and permitting requirements. Help to support an office setting that promotes efficiency and professionalism.

PRIMARY DUTIES AND RESPONSIBILITIES

• Receive and process permit applications for residential projects; verify project valuations, calculate, and collect fees; verify that permit applications are complete, and all information has been provided; process documents for required approvals; verify all approvals and issue permits; prepare Certificates of Occupancy or Completion.
• Process license renewals and accept payments.
• Respond to public and staff inquiries in a courteous and professional manner; provide information and assist with various office activities of the Building Safety Division.
• Be responsible for receipt and accounting of fees collected.
• Answer the telephone and provide front counter assistance to customers; take telephone messages or transfer calls to appropriate personnel; provide information on departmental and City policies and procedures.
• Receive inspection requests and schedule inspections.
• Ability to work efficiently across multiple software applications.

SECONDARY DUTIES AND RESPONSIBILITIES

• Perform other duties and responsibilities as required.
• Operate a variety of communications and office equipment including, but not limited to, a multi-line telephone system, facsimile, computers, copiers, scanning/imaging equipment, and various computer software.
• Maintain good working relationships with other city departments in permit approval process.

KNOWLEDGE, SKILLS AND ABILITIES

• Modern office procedures, methods, and computer equipment.
• Practices and techniques for dealing with the public.
• Ability to multi-task.
• Fundamental principles of basic record keeping and filing systems.
• Modern office procedures, methods, and computer equipment.
• Basic arithmetic.
• English usage, spelling, grammar, and punctuation.
• Knowledge of the Building Division practices and pertinent state and local laws, codes, and regulations.
• Work independently in the absence of supervision.
• Operate a variety of office machines: computer, fax, copier, scanner, multi-line phone.
• Must be able to work comfortably in Word and Excel.
• Respond to requests and inquiries from the public.
• Maintain good working relationships with other city departments in permit approval process.
• Understand and carry out oral and written directions.

QUALIFICATIONS FOR THE JOB

Required:

High school diploma or GED plus two (2) years' experience in a customer service-based office setting. International Code Council Permit Technician certification within (1) year.

Preferred:

Previous experience in building permitting department.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to maintain effective audio-visual discrimination and perception needed for making observations, communicating with others, reading, and writing. The employee is also required to maintain the physical condition necessary for operating assigned equipment, walking, standing, kneeling, repeated bending or sitting for prolonged periods of time and lifting to 30 pounds. Maintain mental capacity which allows the capability of making sound decisions demonstrating intellectual capabilities.

Working Environment:

Work closely with others in an office environment utilizing a computer and other office equipment.