
Business Analyst - Salesforce (Sfdc)
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Job Description
Were looking for a proactive Salesforce Business Analyst to support our SFDC platform and integrated business systems. In this role, youll manage the full lifecycle of feature requestsfrom intake and requirements gathering to delivery and releasewhile partnering with cross?functional teams to enhance processes, improve system adoption, and ensure smooth releases across Salesforce and connected tools.
What Youll Do:
Manage and prioritize Salesforce feature requests and enhancements
Gather requirements, create user stories, and document process flows
Partner with Admins, Developers, and Integration teams to deliver high?quality solutions
Coordinate project timelines, releases, and cross?system dependencies
Support UAT, training readiness, release notes, and user adoption
Maintain documentation and ensure changes follow governance and security standards
What Were Looking For:
35+ years as a Business Analyst with strong Salesforce experience
Knowledge of Sales/Service Cloud, integrations, APIs, and data flows
Experience with Agile/Scrum, backlog management, and release coordination
Strong communication and stakeholder?facing skills
Experience supporting training/change management efforts
Salesforce certifications preferred (BA, Admin, App Builder, etc.)
#LI-SG1
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
