Business Analyst - Information Technology

University of AkronAkron, OH

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Career Development

Job Description

Job Summary:

Serves as a liaison between the campus community, business units and the IT organization in to provide business process solutions to meet departmental and institutional needs. Possess a moderate level of expertise and knowledge of the business unit(s) and the enterprise or third party systems used by the units. Analyze business unit operations and functions to identify gaps and deficiencies with unit or institutional processes and evaluate, recommend, implement and support solutions used to automate or improve processes and functions.

Essential Functions:

30% Assist in the redesign, analysis, development, implementation and support of business processes and systems for business units supported by the analyst. Lead business process re-engineering teams for complex business process redesign. Act as liaison between business units supported and information technology staff in upgrades and new systems and technology that is put in place of support of the business units. Translate high-level business requirements into detailed specifications for technology staff. Identify and resolve issues and conflicts with the project team(s).

20% Analyze issues within supported business processes and systems providing recommendations on these.

20% Prepare testing plans and design and maintain test scripts for the processes and systems that are supported. Conduct testing in support of upgrades and enhancements applied to supported systems.

10% As requested, provide ad hoc reports and queries for business processes and systems that are supported.

10% Maintain user and training documentation for supported business processes and systems. Provide training for primary users of systems and processes that are supported.

10% Maintain system configurations for business processes that are supported.

Additional Position Information:

Education:

Requires a relevant Bachelor's Degree.

Licenses/Certifications/Requirements:

None.

Experience:

Requires a minimum of 2 years experience of business or systems analysis and process improvement. Experience in defining eliciting business requirements and testing. Basic knowledge in defining and documenting business processes. An understanding of current general information technology concepts, theories, trends and systems. Strong written and verbal communication skills and the ability to effectively conduct presentations is required. Strong organizational skills and attention to detail required. Ability to work effectively with all levels of employees. Ability to adapt to and manage shifting priorities, demands and timelines.

Experience in process improvement and change management processes.

Experience with Workday support and Workday Student modules preferred.

Experience with higher education environment preferred.

Application Instructions: In order to be considered for this position, please complete the online application and attach your resume.

Compensation: The compensation for this position is commensurate with experience.

Application Deadline: Review of applicants will begin on March 6, 2026.

FLSA Status (exempt/nonexempt):

United States of America (Exempt)

Union Affiliation (if applicable):

For assistance with your application or attachments, please contact the Human Resources representative listed:

Madilyn Otterbacher

Email:

mao76@uakron.edu

____

Background Check Statement

The University of Akron is committed to providing a safe environment for all students and employees. The University endeavors to protect the health, welfare and safety of all students, employees and visitors on our campus. As such, all offers of employment with The University of Akron are contingent upon verification of credentials, and satisfactory completion of a criminal background check. Some positions may require additional credit investigation and a pre-employment driving record search.

Non-Discrimination Statement

The University of Akron is an Equal Education and Employment Institution. View our Non-Discrimination Statement for more information. Equal Opportunity Employer, including disability/veterans.

State of Residence Statement

It is the expectation of the University of Akron that all work performed as an employee of the University will be performed in Ohio.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Business Analyst - Information Technology Jobs at University of Akron

What is the work location for this position at University of Akron?

This job at University of Akron is located in Akron, OH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at University of Akron?

Employer has not shared pay details for this role.

What employment applies to this position at University of Akron?

University of Akron lists this role as a Full-time position.

What experience level is required for this role at University of Akron?

University of Akron is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at University of Akron?

You can apply for this role at University of Akron either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.