Business Analyst With Salesforce Experience
Q1 Technologies, IncPittsburgh, PA
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Overview
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Job Description
Job Title: Business Analyst with Salesforce experienceDuration- Fulltime PermanentLocation:Strongsville, OH / Phoenix, AZ / Dallas, TX / Pittsburgh, PA OnsiteJob Description:Business Analyst with Salesforce experienceMust Have Technical/Functional Skills• Hands-on Salesforce experience (configuration, customization, reporting). • Strong understanding of CRM processes, Salesforce Sales Cloud, and Service Cloud. • Familiarity with Agile methodologies and tools like Jira or Confluence. • Excellent communication and stakeholder management skills.• Knowledge of data visualization tools (Tableau, Power BI). • Exposure to integration tools (MuleSoft, Informatica).Roles & Responsibilities• Requirements Gathering & Analysiso Collaborate with stakeholders to understand business needs and translate them into functional and technical requirements.o Document AS-IS and TO-BE business process flows.• Salesforce Solution Designo Configure and customize Salesforce features (objects, fields, workflows, reports, dashboards).o Recommend best practices for Salesforce usage and optimization.• Project Executiono Support end-to-end project lifecycle: requirement gathering, UAT, deployment, and post-implementation support.o Coordinate and lead User Acceptance Testing (UAT) and defect tracking.• Stakeholder Communicationo Act as a bridge between business teams and Salesforce developers/administrators.o Prepare and present status reports and solution documentation.• Data & Process Managemento Perform data analysis and ensure data integrity within Salesforce.o Identify opportunities for process improvement and automation.
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FAQs About Business Analyst With Salesforce Experience Jobs at Q1 Technologies, Inc
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This job at Q1 Technologies, Inc is located in Pittsburgh, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
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