Business Application Specialist

DMSiOmaha, NE

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Career Development

Job Description

As an independent, family-owned business, DMSi specializes in ERP Software for the Building Materials Industry. Used at over 2,500 locations across North America, Agility helps manage every aspect of the business, from purchasing and receiving to order fulfillment, warehousing, delivery, invoicing, and accounting, allowing businesses to modernize and improve efficiency in every aspect of their operation.

As the Business Application Specialist, you will work closely with our customers and their various departments (Finance, Operations, Sales, Service, and Purchasing) to analyze problems as a subject matter expert helping to bridge the gap between software applications and business processes.

RESPONSIBILITIES AND DUTIES:

Develop and maintain an understanding of the software application to support users and provide solutions that optimize their business process.
Works directly with users on issues submitted to ensure they are addressed in a timely manner.
Problem solve, using critical thinking and technology to recommend innovative ideas addressing different business issues that can be complex in nature.
Research, analyze, and troubleshoot reported issues, collaborating with various departments to find a solution.
Create and maintain documentation when needed to ensure end users are optimally utilizing applications.
Conduct training on current functionality and new features to enhance user experience.
Participate in or lead projects to support business applications and implement changes to enhance functionality; assist with rollout to end users.

KNOWLEDGE, SKILLS AND ABILITIES:

Customer-focused approach to problem identification and resolution.

Strong written and verbal communication skills.

Ability to positively interact with all levels of the company, internally and externally.

Good analytical, logical, research and problem-solving skills.

Ability to maintain a high degree of professionalism and confidentiality.

Desire to work in a collaborative, team environment.

EDUCATION AND EXPERIENCE:

College degree in Supply Chain, Business, Accounting, Finance, MIS, other related fields or equivalent work experience.

WORK EXPERIENCE AND PHYSICAL DEMANDS:

Normal office environment with use of computers and telephone systems; no unusual physical demands.

Travel to customer locations including overnight, business air travel, and car rental.

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FAQs About Business Application Specialist Jobs at DMSi

What is the work location for this position at DMSi?

This job at DMSi is located in Omaha, NE, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at DMSi?

Employer has not shared pay details for this role.

What employment applies to this position at DMSi?

DMSi lists this role as a Full-time position.

What experience level is required for this role at DMSi?

DMSi is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at DMSi?

You can apply for this role at DMSi either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.