Business Assistant - Mmth Clubhouse
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Overview
Job Description
BUSINESS ASSISTANT - MMTH Clubhouse
MCW SFM, LLC
LOCATION: Wichita, KS
DEPARTMENT: ADMINISTRATION
REPORTS TO: GENERAL MANAGER
STATUS: PART-TIME (NON-EXEMPT)
ABOUT THE COMPANY
MMTH Clubhouse is a next-level "competitive social" destination redefining how people play, dine, and connect-a "no spectators, no sidelines" environment where competition breeds camaraderie. We offer an elevated social sports experience with world‑class food and beverage and a unique lineup of games, including Pure Putt, pickleball, Big Hoops, Flight Deck, Lite Linx, and Battle Bats.
Driven by the belief that elite isn't exclusive, competition cultivates community, and everyone plays, MMTH Clubhouse is a vibrant, inclusive place to work across sport, leisure, events, F&B, and guest service.
MMTH Clubhouse is proudly managed by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leader in sports, recreation, wellness, and event facility management and development. SFC is nationally recognized by USA Today as a Top Workplace and is known for its entrepreneurial, team‑oriented culture focused on collaboration, accountability, excellence, and service.
POSITION SUMMARY:
The Business Assistant will will provide support to the Finance Manager and the Retail/Customer Services Manger by assisting with day-to-day customer service support and accounting services. This position is responsible for delivering exceptional customer support to guests and teams.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
Financial Duties and Responsibilities
- Assist the Finance Manager with collecting and processing team payments
- Process daily cash bags while following proper cash handling procedures, prepare bank deposits and POS journal entries
- Assist with daily accounts payable and accounts receivable entries
- Basic knowledge of accounts receivable, accounts payable and general ledgers required
- Additional tasks as assigned by management
Customer Service
- Assist Customer Experience Manager in welcoming registered teams and selling ancillary packages for an exceptional on-site experience
- Oversee the fulfillment of on-site services to guests such as linen services, concierge services and team suite needs
- Assist teams with registering and checking in for tournaments, camps, and leagues
- Monitor, communicate and assists families and teams with BOA's stay to play policies and hotel bookings
- Know all facility events and programs pricing and policies including scheduling, refunds, team payments, stay to play policies, and tournament rules
- Track and provide reporting for on-site sales, stay to play bookings and other data as needed
MINIMUM QUALIFICATIONS:
- Bachelor's degree in related field
- Requires good communication skills, both verbal and written
- Must have strong leadership skills
- Must be detail-oriented and have outstanding organizational skills
- Ability to maintain focus in a high-volume, fast paced environment
- Must be able to work under pressure and be decisive
- Ability to motivate employees
- Must be available on weekends and nights as well as some weekdays
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must be able to lift 40 pounds waist high
- May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend into awkward positions while performing job functions
- Facility has intermittent noise
- Must be willing to work weekends and/or special events, if required
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