Business Banking Relationship Manager II

Citizens Financial Group, Inc.Boca Raton, FL

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Paid Community Service Time

Job Description

Job ID 49777 Full/Part Time Full Time Shift 1ST Posting Start Date 10/19/2026 Posting End Date 11/30/2026

Description

At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you'll acquire and deepen client relationships by collaborating across the enterprise to deliver comprehensive solutions in areas such as credit, liquidity, interest rate management, treasury solutions, and Wealth Management.

Primary responsibilities include

Manage, acquire and deepen a portfolio of new and existing commercial customer relationships within the Business Banking target market of five million to fifty million in annual revenue.
Provide advisory led discussions to assess client needs and aspirations while positioning value added recommendations that drive customer delight and shareholder value.
Engage COI's and internal partners across the bank to uncover and deepen new business opportunities.
Operate within a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, fee income, customer service and satisfaction.
Actively engage in significant community activity to expand potential customer base and exemplify our company credo and community commitments.

Qualifications, Education, Certifications and/or Other Professional Credentials

4+ years in upper Business Banking/Lower Middle Market experience
Completion of Commercial Credit Training
Meaningful experience with moderately complex portfolios, customers, and transactions.
Strong written and oral communication skills
Strong knowledge of sales force and various lending applications
Strong sense of customer service, satisfaction and retention.
Adept at needs identification, problem solving and the consultative sales approach.
Strong negotiation skills and the ability to overcome objections and adversity
Following of prospects, customers and COIs
Ability to self-generate and drive new business development
Action oriented and self-accountable to superior results
Strong understanding of risk and compliance
Meaningful Community involvement
Strong understanding of core products and services
Preferred undergraduate degree in business or finance

Hours & Work Schedule

Hours per Week: 40
Work Schedule: Monday - Friday

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Awards We've Received

Dave Thomas Foundation's Best Adoption-Friendly Workplace

Disability:IN World's Top Disability Inclusive Business

Glassdoor

Best Place to Work in Consulting, Finance & Insurance

Human Rights Campaign Corporate Equality Index 100 Award

Newsweek America's Most Charitable Company

The Banker's

US Bank of the Year

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FAQs About Business Banking Relationship Manager II Jobs at Citizens Financial Group, Inc.

What is the work location for this position at Citizens Financial Group, Inc.?

This job at Citizens Financial Group, Inc. is located in Boca Raton, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Citizens Financial Group, Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at Citizens Financial Group, Inc.?

Citizens Financial Group, Inc. lists this role as a Full-time position.

What experience level is required for this role at Citizens Financial Group, Inc.?

Citizens Financial Group, Inc. is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Citizens Financial Group, Inc. for this role?

Citizens Financial Group, Inc. offers Paid Community Service Time for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Citizens Financial Group, Inc.?

You can apply for this role at Citizens Financial Group, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.