Business Collections Specialist - In-Office Position
Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$13+/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Altus Commercial Receivables is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions.Altus Commercial Receivables is seeking Business Collector Specialists as we continue to grow our team! Collectors collect payments or communicate/resolve issues with debtors. The collector will collaborate with clients, sales, and peers on delinquent accounts. The primary role is to contact debtors by phone, mail, or email. Upon contact, collectors will examine the debtor’s financial situation, review documents/contracts, review/resolve disputes while working on establishing a resolution. They must adhere to all compliance requirements to resolve all cases until closure or escalation. On Site at Metairie, Louisiana Office Job Responsibilities:
- Minimum of 80 outbound/inbound calls
- Negotiate payment in full or secure a payment arrangement
- Create a sense of urgency for non-paying debtors
- Work closely with the Client Support Representative to resolve disputes
- Maintain a positive attitude
- Remain respectful to debtors & peers
- Strong work ethics and integrity
- Prioritize time management
- Remain professional at all times
- Meet/exceed monthly phone, activity & fee quotas
- Collections, sales, telemarketing, customer service, or call center experience preferred
- Basic proficiency with Microsoft Office, data entry and strong computer skills, Excel preferred
- Critical Thinker
- Basic Math and Writing skills
- Salesforce experience is a plus
- Strong attention to detail and goal-oriented
- Ability to de-escalate adverse situations
- Strong interpersonal, communication, and organizational skills
- Dependability
- $12.98 per hour PLUS commission and bonuses
- Benefit package with health, dental, vision, life, and disability coverage options
- 401(k) retirement plan option with company matching
- Generous paid time off policy - start with 18 days per year
- Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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FAQs About Business Collections Specialist - In-Office Position Jobs at Altus Receivables Managment, Inc.
What is the work location for this position at Altus Receivables Managment, Inc.?
This job at Altus Receivables Managment, Inc. is located in Metairie, LA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Altus Receivables Managment, Inc.?
Candidates can expect a pay range of $12.98 (per hour).
What employment applies to this position at Altus Receivables Managment, Inc.?
Altus Receivables Managment, Inc. lists this role as a Full-time position.
What experience level is required for this role at Altus Receivables Managment, Inc.?
Altus Receivables Managment, Inc. is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Altus Receivables Managment, Inc. for this role?
Altus Receivables Managment, Inc. offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Altus Receivables Managment, Inc.?
You can apply for this role at Altus Receivables Managment, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.