
Business Development Center/Cashier
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Overview
Job Description
We are a company that not only sells and services vehicles, we provide a world class buying experience for our guests. Working at Premier Auto Group is more than just a job, it’s a career! We have an amazing management and training team to ensure that each employee has the necessary tools and support to be successful at Premier Auto Group.
We are currently seeking a Service/Sales (BDC Representative)
- Customer communication: Answering calls, responding to emails, and managing online inquiries from potential customers.
- Appointment setting: Scheduling appointments for customers to meet with sales or service staff.
- Lead generation and management: Nurturing leads and passing on high-potential customers to the sales team.
- Customer follow-up: Conducting follow-up calls and providing information to ensure customer satisfaction.
- Data and technology: Using the dealership's Customer Relationship Management (CRM) system and other tools to manage customer interactions and data.
- Strong communication and interpersonal skills, including professional, positive, and persuasive language.
- Proficiency with computers and office software, such as Microsoft Office.
- Organizational skills and attention to detail.
- Ability to work in a fast-paced environment and handle a high volume of communication.
- Adaptability and a customer-focused attitude.
- Previous customer service or sales experience is often preferred.
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