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Business Development Center Representative

Mercedes-Benz of GilbertGilbert, Arizona

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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Career Development

Job Description

Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area. With our state of the art facility and successful sales and service team we need motivated and driven individuals to join our team!

Applicants with automotive BDC experience or phone experience is preferred although we will train the right applicant. . 

Hours are Mon-Fri and possibly Saturdays.

WHAT WE OFFER:

  • Paid Training
  • Benefits
  • Promotes from within

RESPONSIBILITIES:

  • Responsible for some inbound calls and making outbound follow-up calls to recent service department customers
  • Utilize the CRM databases for communication cycles with customers
  • Educate self on latest service & product offerings, including pricing
  • Be available to respond to email inquiries in a professional, well-spoken manner
  • Prepared to interact with customers via phone calls every day (similar to call center processes)
  • Direct customers to product information resources, including those available on the internet
  • Check email frequently and respond to inquiries immediately

REQUIREMENTS:

  • Excellent verbal and written communication skills
  • Able to handle objections over the phone
  • Call center experience preferred
  • Proficient with Microsoft Word, Excel, and Outlook
  • Time management, prioritization skills, and the ability to multi-task are required
  • works well in a busy environment
  • Self-motivated and goal oriented
  • Must be willing to submit to a drug screen prior to employment

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FAQs About Business Development Center Representative Jobs at Mercedes-Benz of Gilbert

What is the work location for this position at Mercedes-Benz of Gilbert?
This job at Mercedes-Benz of Gilbert is located in Gilbert, Arizona, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Mercedes-Benz of Gilbert?
Employer has not shared pay details for this role.
What employment applies to this position at Mercedes-Benz of Gilbert?
Mercedes-Benz of Gilbert lists this role as a Full-time position.
What experience level is required for this role at Mercedes-Benz of Gilbert?
Mercedes-Benz of Gilbert is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Mercedes-Benz of Gilbert for this role?
Mercedes-Benz of Gilbert offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Mercedes-Benz of Gilbert?
You can apply for this role at Mercedes-Benz of Gilbert either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.