Our client is a well-established and growing provider of industrial services supporting manufacturing and production facilities across a broad regional footprint. They are known for delivering high-quality solutions, maintaining strong client partnerships, and operating with a consistent focus on safety, efficiency, and operational excellence.
As the organization continues to expand, our client is seeking a driven and strategic Business Development Director. This role will focus on identifying new business opportunities, strengthening key relationships, and driving revenue growth across priority markets. The ideal candidate will bring strong industrial services experience, a proactive approach to business development, and the ability to align sales strategy with overall company objectives.
Key Responsibilities
New Business Development & Revenue Generation
- Identify and develop new customer relationships across target industries
- Execute outbound prospecting via phone, email, and in-person visits
- Generate and qualify opportunities leading to RFQs and new accounts
- Build a consistent pipeline of prototype, short-run, and repeat production work
- Drive revenue growth and support capacity utilization goals
Sales Execution & Process Discipline
- Execute a structured, repeatable sales process across the full pipeline
- Maintain accurate and disciplined CRM activity tracking
- Manage opportunities from prospecting through RFQ, quoting, and close
- Follow up on all quotes to improve conversion rates
- Meet or exceed activity and performance KPIs
Market Expansion & Diversification
- Expand into new industries and reduce reliance on key accounts
- Target OEMs, manufacturers, and repair/service organizations
- Re-engage dormant and former customers
- Develop subcontracting and partnership opportunities with complementary shops
Technical Collaboration & Opportunity Development
- Partner with technical teams to understand capabilities and constraints
- Position precision machining, short-run, and rapid-turn capabilities effectively
- Maintain a solution-oriented approach to opportunity qualification
- Coordinate internally to address technical gaps when needed
Sales Strategy & Positioning
- Communicate core capabilities and value proposition clearly
- Position the company as a responsive, high-value manufacturing partner
- Leverage speed, capacity, and problem-solving as key differentiators
Team Integration & Growth
- Align sales activity with leadership and operational capacity
- Support future sales team development as the function scales
- Contribute to a high-accountability, performance-driven culture
Internal Alignment & Improvement
- Provide market and customer feedback to leadership
- Identify opportunities to improve conversion, responsiveness, and experience
- Ensure alignment between sales activity and production capability
Required
- B2B business development experience in manufacturing, machining, or industrial sectors
- Proven hunter with ability to generate new business independently
- Experience with custom, short-run, or engineered solutions
- Strong technical comprehension in a manufacturing environment
- CRM and structured sales process experience
- Strong communication and relationship-building skills
- Highly accountable, self-directed, and results-driven
Preferred
- CNC, precision machining, or job shop experience
- Existing industrial/manufacturing relationships
- Experience selling into OEMs or industrial service markets
- RFQ-driven sales experience
