
Business Development Representative - Key Accounts
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Overview
Job Description
Who We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:
As a Business Development Representative, you will be responsible for acting as the primary service contact for key accounts. A successful BDR will establish customer relationships and be able to sell the overall value of the Caterpillar brand.
Primary Responsibilities:
- Act as the primary service contact for key accounts.
- Prepare for and participate in weekly update calls.
- Attend regularly scheduled onsite update meetings.
- Inspect new machines prior to customer delivery.
- Review open workorders.
- Review Machine POP and customer info for accuracy on a monthly basis and provide data insights.
- Assist with fleet reporting, including:
- Alerts - condition monitoring, CAT inspections, SOS
- SOS interpretation
- Run hours
- Idle time percentage and idle fuel usage
- Operator driven events
- Track and address non-reporting VisionLink Machines
- Assist with CVA accuracy/inspections reporting on a weekly and monthly basis.
- Participate in the monthly outstanding service letter call.
- Forecast for future repairs and WEAR parts replacements.
Additional Responsibilities:
- Assist quoting as needed.
- Assist with customer cookouts and events.
- Assist with preparing business review presentations.
- Deliver parts as needed.
- Participate in required safety program, and work in a safe manner
- Complete additional tasks as assigned by management
Who We Are Looking For:
To be successful in this position you should have prior experience in sales with with experience in the heavy equipment industry preferred. This position also requires someone who enjoys talking to people, developing relationships with customers and working in a team environment.
Education/Experience:
- High school diploma or equivalent experience required.
- Four-year college degree from an accredited institution or equivalent experience preferred.
Required Qualifications/Skills:
- Leadership, Vision, Competitiveness and Sense of Urgency
- Strong accountability and initiative
- Excellent interpersonal and communication skills
- Presentation Skills, Organization Skills and Advanced problem solving capabilities
- Strong Teamwork Skills
- PC proficiency
- Valid driver’s license and acceptable driving record
Preferred Qualifications/Skills:
- Six (6) months of Inside Sales experience preferred
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
- Safety: We value the lives and health of our team and customers above all else.
- Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
- Teamwork: We work as one across our organization for the benefit of our customers.
Ideal candidates will demonstrate the following values:
- Acting in a safe manner
- Exhibiting honesty and integrity
- Acting in a fair and ethical manner
- Team mentality
- Delivering quality results
- Embraces change / improvement
- Exhibiting superior customer service skills
- Exhibiting pride and ownership
- Working with a sense of urgency
- Exhibiting a winning attitude
What We Offer:
Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
- Competitive Pay
- Individual Bonus Opportunities Available
- Technician Tool Allowance
- 401k Plan Strong Company Match
- Employee Profit Sharing
- Financial Wellness Coaching
Employee Wellness Program
- Medical, Vision, Dental Insurance
- Prescription Drug Coverage
- Flexible Spending Accounts
- Short & Long Term Disability
- Group Life Insurance
Personal Time Off
- Paid Holidays
- Paid Sick Leave
Career Development
- Tuition Reimbursement
- Ongoing Training
- Advancement Opportunities
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