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Business Insights Manager

Duke ManufacturingSaint Louis, MO

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Job Description

Founded in 1925, Duke Manufacturing is a privately held manufacturer of food service equipment designed to address the most important needs in customers' food service operations. Our Purpose is to Nourish Our Worldand an important way we strive to do so is to create a work environment that encourages each individual to find their passion and grow to their full potential.

The Business Insights Manager plays a critical role in turning data into actionable strategies that drive growth, optimize marketing performance, and deepen customer understanding. This role partners closely with Marketing, Sales, Finance, and Product teams to inform decisions with strong analytical rigor and business storytelling.

Key Responsibilities

Marketing & Business Analytics

  • Analyze marketing performance across channels (digital, brand, CRM, events, product marketing) to identify trends, drivers, and opportunities.
  • Build dashboards and scorecards to track KPIs such as funnel conversion, campaign ROI, brand health, and customer acquisition cost.
  • Develop segmentation, customer journey insights, and behavioral analyses to optimize targeting and personalization.

Business Insights & Strategy

  • Provide thought leadership by translating complex data into strategic recommendations for senior leadership.
  • Conduct market, customer, and competitive analyses to support long-range planning and commercial strategy.
  • Forecast marketing contribution to pipeline, revenue, and retention using statistical models and scenario planning.

Experimentation & Optimization

  • Design and evaluate A/B tests, attribution models, and performance experiments to improve marketing efficiency.
  • Assess ROI for marketing investments and guide budget allocation based on data-driven insights.

CrossFunctional Collaboration

  • Partner with Marketing, Sales, Product, and Finance to align on metrics, business goals, and insight needs.
  • Influence decision-makers by delivering clear, compelling narratives supported by data.
  • Serve as the analytics thought partner for campaign planning, GTM strategy, and product launches.

Data Management & Tools

  • Work closely with data engineering and BI teams to improve data quality, infrastructure, and accessibility.
  • Utilize tools such as Power BI/Tableau, SQL, Excel, CRM platforms (e.g., Salesforce), and marketing analytics platforms.

The above list of essential duties. An employee may be required to perform additional tasks not listed above.

Qualifications include:

Required

  • Bachelor's degree in Business, Marketing, Analytics, Economics, or related field
  • 5+ years of experience in marketing analytics, business insights, strategy, or related role
  • Strong analytical skills with proficiency in BI tools, SQL, and data storytelling
  • Experience with marketing performance measurement and multichannel attribution
  • Ability to simplify complex analytical findings for nontechnical audiences

Preferred

  • Master's degree (MBA, Marketing Analytics, or similar)
  • Experience in a data-driven B2B or B2C environment
  • Familiarity with CDPs, marketing automation (e.g., HubSpot, Marketo), and experimentation frameworks

Key Competencies

  • Strategic thinking and commercial acumen
  • Storytelling with data
  • Cross-functional influence
  • Problem-solving and hypothesis-driven analysis
  • High attention to detail and accuracy
  • Curiosity and continuous improvement mindset

Duke is an equal opportunity employer.

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FAQs About Business Insights Manager Jobs at Duke Manufacturing

What is the work location for this position at Duke Manufacturing?
This job at Duke Manufacturing is located in Saint Louis, MO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Duke Manufacturing?
Employer has not shared pay details for this role.
What employment applies to this position at Duke Manufacturing?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Duke Manufacturing?
You can apply for this role at Duke Manufacturing either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.