Business Manager

Job Summary:

We’re looking for a Manager who will play a pivotal role in driving our fitness programs and creating a positive experience for our clients and members. This individual will lead and inspire a team of fitness professionals, delivering engaging health promotion and wellness programs that meet both immediate and long-term objectives. This is a hands-on management position, perfect for a leader passionate about fitness, client relationships, and results.

Responsibilities:

• Review membership contracts and related membership documents and ensure that all data entry into the membership database is accurate

• Update activity on member accounts for different programs

• Review anomalies in queries and make corrections to the membership database as needed

• Prepare the daily cash deposit and manage petty cash

• Perform the daily reconciliation of the cash receipts and follow up with the appropriate staff regarding any errors, questions, or inconsistencies that surface during reconciliation

• Work with the business office team to ensure a journal entry for daily sales is completed

• Respond to all inquiries from health and wellness members over the phone, in person, or via email in a professional, accurate, and timely manner. Refer any unresolved issues to the appropriate individual

• Provide support to other health and wellness staff as needed regarding transactions or other accounting related inquiries

• Review, report and make corrections to member accounts before processing the monthly billing

• Run the process billing and review all reports for accuracy before accepting

• Process the Electronic Funds Transfer and credit card payments for all members

• Follow up and resolve declined membership drafts

• Manage the non-EFT membership accounts

• Ongoing management of all aspects of member accounts including but not limited to monthly repetitive charges, age-outs, and member account changes

• Processing Scholarship sliding fee scale applications

• Developing and adhering to volume and revenue variance reporting

• Assist in back end management of promotions targeted at facility members and guests

• Other duties as assigned

Qualifications:

• Minimum 1 year database management experience

• Strong computer skills to include Excel and Word

• Knowledge of generally accepted accounting principles

• Proficient with computerized accounting systems

• Strong analytical, problem solving & time management skills

• Demonstrated ability to work with diverse styles, cultures and perspectives

• Moderately flexible work schedule based on the demands of work load

Per pay transparency requirements, the compensation for this position ranges from $25.75 - $26.75/hour. Minimum rates may vary based on local wage laws. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs. Exos offers a comprehensive benefits package for all full time employees (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Additionally, Exos offers a variety of part time benefits (subject to eligibility requirements). 

WHO WE ARE 

For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matterby promoting a holistic approach to health. As an elite coaching company, Exos applies itsevidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond.

Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event.How do we do it? Our employer solutions includefitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.

We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating,and making waves. And we feel that it’s our responsibility to help others because we know there’sa better way. That better way is Exos Readiness.

We are an equal opportunity employer

EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities. 

Learn more here:

• EEO is the Law
• EEO is the Law Supplement