Business Manager - Palliative Care

Explore opportunities with HighPoint Palliative Care, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

Position is based on-site at the Gallatin, TN office. This is not a remote or hybrid posiiton.

As the Palliative Care Business Manager, you are responsible for coordinating and directing the non-clinical operations of the agency and ensuring that all duties are performed in a timely manner. You are also responsible for ensuring that all administrative support to Clinical Director and data entry functions are operating effectively and efficiently.

Primary Responsibilities:

• Coordinate day-to-day non-clinical office operations, administrative workflows, filing, mail, phone coverage, and agency support functions
• Enter, maintain, and audit data in EMR and other operating systems to support accurate census reporting, scheduling, billing, payroll, and timely access to care
• Support patient and caregiver coordination by verifying insurance information, assisting with authorization needs, scheduling appointments, and communicating with physicians and other healthcare providers
• Assist the Clinical Director with coordination of care, interdisciplinary group meeting preparation, documentation, patient communications, and other agency processes as needed
• Manage administrative compliance activities, including HR and medical file maintenance, personnel action forms, background checks, health screenings, drug screens, injury logs, and required documentation
• Oversee office and medical supply ordering, inventory management, invoice submission, equipment coordination, and related budget-conscious administrative processes
• Coordinate training, development, customer service expectations, performance improvement activities, staff support, and professional development tracking for assigned administrative support functions

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Demonstrated typing, filing, and word processing skills, including Microsoft Office Suite such as Word, Outlook, and Excel
• Demonstrated solid process and people leadership abilities
• Demonstrated solid financial management skills

Preferred Qualifications:

• 3+ years of management experience
• Demonstrated organizational, written/composition, and verbal communication skills
• Demonstrated ability to work independently

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.60 to $27.90 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.