Business Office Rep, Outpatient, Rehab, PRN, Days

Prisma HealthColumbia, South Carolina

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Overview

Schedule

Full-time

Career level

Entry-level

Benefits

Health Insurance

Job Description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Performs a variety of duties to support and facilitate business operations for Therapy Services. Provides direct customer service and/or clerical/administrative support for the department.

Essential Functions

All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
Coordinates the schedule for multiple procedures and specialties with rehab to best serve the patient. Schedules patients to best fill therapists' schedules allowing maximized productivity. Moves patients' appointments/providers to optimize visit volumes in a given day. Follow-ups with non-respondent patients for request to schedule initial visit.
Verifies patient benefits. Educates patients on benefits and insurance coverage for provided services. Calculates cost estimates. Ensures patients are aware of financial responsibility to increase patient satisfaction.
Confirms authorization for services from payor. Maintain authorization throughout plan of care. Edit patient claims to ensure clean submission for payment. Collect payments upon delivery of care and following completion of care (via phone). Answer billing related questions. Post payments. Discuss payment options and programs available to patient.
Responds to referrals for therapy from providers appropriately triaging based on urgency. Screens referrals for proper location and specialty of care (e.g., neuro referral to ortho rehab). Documents authorization and attach to all appointments.
Orders supplies and submits necessary invoices for payment. Maintains office cleanliness including submitting work orders. Submits work orders for broken equipment or reports to facilities. Submits EOD deposit and accounting information. Sorts and addresses incoming mail. Maintains cash box. Trains other staff on office guidelines and procedures.
Answers phone and responds to patient voicemails. Answers general questions regarding therapy and treatments. Greets incoming patients.
Performs other duties as assigned.

Supervisory/Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

Education- High School Diploma or equivalent
Experience- Two (2) years of related work experience (i.e., admissions, billing, collections, insurance and/or customer service experience). Registration and scheduling experience preferred

In Lieu Of

Required Certifications, Registrations, Licenses

Knowledge, Skills and Abilities

Computer skills (i.e., word processing, spreadsheets, database, data entry)
Mathematical skills
Familiarity with medical terminology preferred

Work Shift

Day (United States of America)

Location

Richland Saluda Point

Facility

1510 Richland Hospital

Department

15107366 Rehabilitative Services Ortho Admin

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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FAQs About Business Office Rep, Outpatient, Rehab, PRN, Days Jobs at Prisma Health

What is the work location for this position at Prisma Health?

This job at Prisma Health is located in Columbia, South Carolina, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Prisma Health?

Employer has not shared pay details for this role.

What employment applies to this position at Prisma Health?

Prisma Health lists this role as a Full-time position.

What experience level is required for this role at Prisma Health?

Prisma Health is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at Prisma Health?

You can apply for this role at Prisma Health either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.