Business Operations

FactorySan Francisco, California

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Career Development

Job Description

Factory is bringing autonomy to software engineering. We are actively looking for a Business Operations hire to drive the highest-priority initiatives that support Factory’s next phase of growth. This role sits at the intersection of strategy, finance, operations, marketing, growth, BD and go-to-market. You’ll report directly to bizops leadership and lead cross-functional projects that define how Factory scales. From building financial models to designing scalable processes and playbooks, you’ll be central to shaping our trajectory.

What you will do and achieve:

Design and implement scalable processes across GTM, customer success, finance and core operations.
Create compelling materials for strategic presentations and external partnerships.
Build and own financial models and business metrics to inform strategic decisions.
Develop customer success playbooks that drive adoption, activation, and measurable value.
Lead cross-functional projects across customer success, partnerships, community-building, and more.
Build dashboards and reporting systems to drive data-informed decisions across the business.
Partner closely with leadership and technical teams to ensure operational excellence as we scale.

Qualifications:

3-4 years of experience at a top consulting firm, investment bank, private equity fund, or high-growth startup.
Exceptional analytical and problem-solving abilities, with strong data analysis and/or financial modeling skills.
Proven track record of thriving in ambiguous environments and driving results under pressure.
Outstanding written and verbal communication.
Ability to break down complex problems and execute structured solutions.
Experience with or excitement for using the latest AI tooling (including Factory!) to increase efficiency across all functions.
Experience collaborating closely with technical teams and products.

Nice to have:

Experience in AI/ML or enterprise software companies.
Background in B2B SaaS operations.
Technical background or basic coding abilities.
Proven record of scaling operations at early-stage startups.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Business Operations Jobs at Factory

What is the work location for this position at Factory?

This job at Factory is located in San Francisco, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Factory?

Employer has not shared pay details for this role.

What employment applies to this position at Factory?

Factory lists this role as a Full-time position.

What experience level is required for this role at Factory?

Factory is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Factory for this role?

Factory offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Factory?

You can apply for this role at Factory either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.