Business Operations Coordinator - Part Time / Flexible

Boston NorthStoneham, Massachusetts

$25 - $35 / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Option for remote

Compensation

$25-$35/hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Benefits:

Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule

Business Operations Coordinator

Surface Experts Boston North is a growing service-based business, and we need a sharp, systems-oriented professional to own the "back office" engine. Not just paperwork - you are managing the workflows that allow our field and ales teams to win.

Job Benefits:

Competitive salary with bonus potential
Paid holidays and accruable vacation
Flexible work hours if required
Advancement opportunities.
Bonus potential from day one!

Objective:

Drive the efficient operations of the business. Work with Field Team, Sales Team, and Owner to develop and execute efficient Technical, Sales, and Business Operations systems.

Primary Responsibilities:

Business Operations
- Inventory Management
- Purchasing Supplies & Materials (Amazon, Home Depot, SE Orders, etc)
- Invoice Preparation & Submission (Contacts, Work Description, Before/After Photos)
- Accounts Receivable Support
- Customer Contact Information Database Management (Vonigo & Quo)
- Repair Photo Database Management (CompanyCam)
- Large Project & Warranty Partner Support (ABG, Kohler, New Construction, etc)
- Business Compliance Management
- Vehicle Info & Maintenance Management
- Assist in Develop & Document SOPs
Scheduling
- Collaborate with Sales, Techs, & SC to manage and optimize Repair Technicians schedules
- Communicate with customers to plan and confirm repair date/time
- Weekly Schedule Development & Distribution
Business Development (Account Management Support)
- Assist w/ Creating & Sending Quotes
- Customer Follow-up & Misc Communication
- Occasional Outside Sales (Scheduled Walk-thrus & Meetings)
Identify, implement, and document solutions to improve business methods and processes
Prioritize customer relationships and customer service

Required Qualifications:

Goal-oriented, self-starter, and energetic
Licensed to operate a passenger car and have a clean driving record
Professional, caring, and service-minded
Readiness to becomea meaninful part of a strong team and growing business

Preferred Skills:

Tech-Fluent- Comfortable with QuickBooks, CRM Tools, Mobile Apps (CompanyCam, Quo, etc), Microsoft Office
Local & Reliable- Live within commuting distance to Office, and want a role that respects your need for flexible schedule while offering professional responsibility.
Systems & Detail Oriented- Not just following a process, but seeing ways to improve operations, and implementing them

Flexible work from home options available.

Compensation: $25.00 - $35.00 per hour

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Mission

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.

Our Vision

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Core Values

Serve Others

Put Relationships First
No Jerks
Be Humble

Be a Problem Solver

Be Curious
Seek to Understand the Cause of the Problem
Work Smart
Constantly Improve

Trust the Process

Be Organized
Be Teachable
Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.

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FAQs About Business Operations Coordinator - Part Time / Flexible Jobs at Boston North

What is the work location for this position at Boston North?

This job at Boston North is located in Stoneham, Massachusetts, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Boston North?

Candidates can expect a pay range of $25–$35 per hour for this role.

What employment applies to this position at Boston North?

Boston North lists this role as a Full-time position.

What experience level is required for this role at Boston North?

Boston North is looking for a candidate with "Senior-level" experience level.

Does Boston North allow remote work for this role?

Yes, this position at Boston North supports remote work, giving candidates the flexibility to work outside the primary office location.

What benefits are offered by Boston North for this role?

Boston North offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Boston North?

You can apply for this role at Boston North either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.