Business Operations Intern – Business Operations

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Clear Channel Outdoor

Job Summary:

This internship provides an opportunity to work with the Business Operations team supporting internal departments through the creation of tools, resources, and processes that support our business. Primary responsibilities include managing individual assignments and collaborating in potential group projects to support in-year Business Operations priorities. There are two open positions available; job responsibilities will be divided among the two positions.

• Support Sales Process and Tools Content Management.
  • Manage assigned projects through Asana system and provide weekly updates to leadership
  • Collaborate with CCO leaders to create/update documentation and or videos (using AI enhanced tools) for Business Operations and CCO sales processes (i.e., Salesforce).
  • Conducts in-system audits and data clean-up of key systems (i.e., Salesforce, Cornerstone, Air Table)
• Testing & Analysis of Sales Support Systems and Processes.
  • Conduct testing of courses/modules/processes as needed
  • Utilize AI tools to create tools and workflows to support sales support and sales related programs
  • Analyze and report findings back to leadership for future enhancements and improvements
• Performs other duties as assigned.
  • Supports Business Operations leadership on ad-hoc projects.

Job Qualifications:

Education & Experience

• 4-year college degree in communications, learning & development, marketing, advertising, media, business management degree, or other related field in progress.
• Open to students starting their senior year.
• 3.0+ GPA.

Skills

• Strong organizational / time management skills; detailed oriented.
• Collaborative and professional style with the objective of building strong relationships with diverse customer groups and vendors.
• Self-starter with a diligent work ethic and demonstrated flexibility.
• Strong attention to detail.
• Able to multi-task and stay calm under pressure.
• Excellent verbal and written communications skills including delivering effective presentations.
• Able to complete required math calculations (e.g., multiply, divide, rate, ratio, percent, produce / interpret bar graphs).
• Has experience with basic AI/LLM tool usage (i.e., prompt writing, summarizing data, synthesizing key information, and validating AI/LLM outputs)
• Proficient in Microsoft 365 or Office applications (i.e., Word, Excel, Outlook, and PowerPoint).
• Basic use of any AI/LLM platform (i.e., Copilot, Chat-GPT, Claude, Perplexity).
• Proficient in using a PC with Windows operating system.

Competencies

• Achievement Orientation – Focusing efforts on achieving high quality results consistent with the organization’s standards.
• Adaptability – Adapting in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups.
• Business Perspective – Using an understanding of business issues, processes and outcomes to enhance business performance.
• Client Focus – Providing service excellence to internal and/or external clients.
• Partnering – Seeking and building partnerships and alliances that further the organization's objectives.

Physical Demands

The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Employee must have the ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands. 
• Employee must have the ability to lift and move items up to 15 pounds. 
• Employee must have the ability to see written documents and computer screens, and to adjust focus.
• This job is performed in a temperature-controlled office environment. 

Other Requirements

• Internship length varies – 10 weeks for Summer; temporary role.
• Location:  New York, NY

New York City Salary Range: $20.00

Bonus and Benefits Ineligible: Temporary role

Comprehensive Benefits package offerings, which includes:

• Multiple Medical, Dental, and Vision Plans to choose from
• Health Care Spending Accounts (HSA and FSA Options)
• Dependent Care Flexible Spending Account
• Optional Short Term and Long Term Disability Plans
• Company Paid Employee Life and AD&D Insurance
• Supplemental Life and AD&D Insurance (Employee/Spouse/Child)
• Voluntary Benefits: Critical Illness, Accident, Identity Theft Protection, Legal Assistance, and Pet Insurance
• Pre-Tax Commuter Spending Account
• Employee Assistance Program (EAP)
• 401(k) Savings Plan with company match
• Paid Time Off (Accrued Vacation and Sick Plans)
• Discounted Gym Memberships
• Professional Development Opportunities
• Employee Resource Groups

EEOC statement

As an equal opportunity workplace, we believe that being your authentic self enables us to deliver innovative advertising solutions while enhancing our communities. Our goal is to foster an inclusive environment where we celebrate you as you are, and value your growth and passion.

Clear Channel Outdoor will maintain compliance with all required components of the New York City vaccine mandate.

Location

New York, NY: 200 Park Avenue, Suite 701, 10166

Position Type                                                                                             

Temporary

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify.  Click here to learn about E-Verify.

Current employees and contingent workers click hereto apply and search by the Job Posting Title.