Business Operations Manager

Coastal Wave RecruitingRedwood City, CA

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Career Development

Job Description

Our client is an AI-powered procurement platform building the operating system for the $12 trillion CPG industry. They're hiring a Business Operations Manager to serve as the CEO's operational right hand, owning customer success, sales operations, recruiting, and internal systems so the CEO can focus on closing deals and building the company.

What You'll Do

Run weekly customer check-ins and triage customer issues across product and engineering.
Own CRM hygiene, pipeline reporting, and prepare prospect briefings and demo materials for active deals.
Manage the recruiting pipeline — sourcing candidates, scheduling, and running first screens for non-executive roles.
Coordinate BDR standups, review outbound sequences, and flag coaching opportunities to the CEO.
Build internal automations and AI-powered workflows to eliminate manual, repetitive work across the company.

Why Join

Be the CEO's right hand at an AI-powered procurement platform building the operating system for the $12T CPG industry. Direct CEO partnership, real ownership across customer success, sales ops, recruiting, and internal systems — and the chance to shape how the company scales from the inside out.

Requirements

1.5+ years at an MBB firm (McKinsey, Bain, or BCG — Business Analyst/Associate Consultant level) or top-tier investment banking. Candidates without this experience will not be considered.
2–6 years total experience — pre-MBA profile; no overly senior candidates (>8 years)
Post-MBB operating experience at a startup (Founder, Chief of Staff, Special Projects, or early-stage operator) — must thrive in unstructured environments
AI-native mindset — actively uses ChatGPT, Claude, Zapier, or similar daily to automate and accelerate work
Preferred:

B2B SaaS, supply chain, or CPG industry experience
Comfort with APIs, light scripting (Python/SQL), or no-code automation tools

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FAQs About Business Operations Manager Jobs at Coastal Wave Recruiting

What is the work location for this position at Coastal Wave Recruiting?

This job at Coastal Wave Recruiting is located in Redwood City, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Coastal Wave Recruiting?

Employer has not shared pay details for this role.

What employment applies to this position at Coastal Wave Recruiting?

Coastal Wave Recruiting lists this role as a Full-time position.

What experience level is required for this role at Coastal Wave Recruiting?

Coastal Wave Recruiting is looking for a candidate with "Director" experience level.

What benefits are offered by Coastal Wave Recruiting for this role?

Coastal Wave Recruiting offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Coastal Wave Recruiting?

You can apply for this role at Coastal Wave Recruiting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.