Business Operations Manager

Responsibilities

You’ll support and lead both recurring operational work and mission-critical projects as the business scales. Responsibilities will evolve, but may include:

Core Operational Infrastructure & Risk Ownership

• Lead project management across internal initiatives, including hardware sourcing, contractor oversight, and vendor performance

• Own insurance policies, vendor renewals, and third-party relationships with a focus on cost discipline and risk management

• Oversee accounting coordination, expense workflows, and financial tracking in partnership with external and internal stakeholders

• Partner directly with legal and compliance counsel on contracts, IP coordination, regulatory matters, and government-related submissions (e.g., SBIR, patent coordination)

• Ensure recurring compliance and reporting requirements are executed accurately and on time

Systems & Process Design

• Design and implement scalable internal processes as the company grows

• Build and maintain operational analyses, margin reporting, scenario models, and executive dashboards

• Identify structural gaps or inefficiencies and proactively implement durable solutions

• Stand up and optimize internal systems (e.g., Carta, Justworks, Notion), emphasizing auditability, permissioning, and long-term scalability

Strategic & Cross-Functional Leadership

• Drive complex cross-functional initiatives with clear ownership, timelines, and accountability

• Lead sourcing and procurement reviews across hardware, operations, and finance to reduce supply-chain risk ahead of utility-scale deployments

• Operationalize data handoffs between field operations and ML pipelines to improve cycle time and reduce rework

• Project manage high-stakes customer workflows, aligning legal, compliance, operations, and executive stakeholders across multi-party RFPs

Experience/Skills

• 4-7 years of experience in an early-stage start up environment or business operations, strategy, consulting, finance, legal operations

• Demonstrated experience designing and improving operational systems, not just executing tasks within them

• Strong analytical and modeling skills (Google Sheets / Excel required)

• Proven ability to independently lead complex, cross-functional workstreams

• Sound operational judgment, particularly in regulated or high-compliance environments

• Clear, structured communicator comfortable working directly with senior leadership

• Ability to balance speed and rigor in environments with high accountability

• Comfortable operating with ambiguity and limited predefined process

• Experience with regulated industries, hardware, infrastructure, or government-adjacent work is a plus, but not required.

What We Value

• Mission first. We value team members who are focused on working towards the best outcomes for the customer and the business.

• Curiosity. We are constantly learning – from each other and from our customers.. We aren’t afraid to learn we were wrong in the process and adapt our approach accordingly.

• Owners mindset. If you see an opportunity for improvement, run with it. We believe that good ideas can come from anywhere, no matter your role.

Benefits

• Comprehensive medical, dental and vision insurance

• Life insurance package and disability coverage

• Stock options

• Paid leave for new parents

• Unlimited PTO

• 401K

Salary

The estimated salary range for this position is $150,000-180,000. Total compensation for this position is determined by skills, qualifications, relevant work experience, location, and other factors. This salary estimate excludes the value of any potential bonuses; the value of any benefits offered; and the potential future value of any long-term incentives. This information is provided per the New York City Human Rights Law. Please note that the range provided is applicable only to New York City-based applicants. Base compensation may vary if the work location is outside of New York City.

Treeswift  is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs.