Business Process Analyst (BPA)

Position: Business Process Analyst (BPA) Location: USSOCOM Dam Neck, Virginia Beach – 100% Onsite Clearance: Active SECRET or Top-Secret Clearance is required

The BPA shall analyze business processes to support more efficient decision-making and operations for the Enterprise Knowledge Management (EKM) department.  The BPA studies operational and performance data to identify trends and opportunities for improvement in KM processes and solutions. Research, analyzes and recommends improvements to improve overall organization performance and efficiency. Develop project plans, technical design documents, communicate changes and may provide training to impacted business units.  The BPA shall be a specialist on complex business matters, and perform the following tasks:

• Provide expert analytical advice to the Government on matters relating to people, process and technology, this includes analyzing, assessing and providing recommendations for improving or simplifying command-wide business processes;
• Communicate orally and in writing with groups or individuals, using multiple digital media and transmission means, to collect and convey information.
• Identify process gaps and organizational inefficiencies using process improvement methodologies such as Agile, Lean, Six Sigma, Kaizen and Business Process Re-engineering.
• Apply analytical methods and techniques to assess the information exchange requirements for the organization using knowledge of strategic documents.
• Document business process solutions using industry standard flowcharting and documentation conventions in the form of service requests, requirements and specification documents, business process modeling and/or Microsoft Visio;
• Provide technical documentation for each process that includes the policy and/or procedures necessary for the Government to publish official documents that dictate processes, procedures and security requirements associated with each development effort.
• Provide end-user documentation for each new process delivered, such documentation shall be delivered in the form easily accessible platforms.
• Develop and implement quantitative and qualitative methods for measuring the impact of process improvement and KM initiatives.
• Translate business needs into analytics/reporting requirements and interface with stakeholders to ensure successful delivery of end-user reporting solutions.

Qualifications:

• High school diploma required, plus five to ten (5-10) years of collective experience in business process engineering, software requirements gathering, and Agile/Lean practices OR Degree in Information Systems or Business Process engineering, plus 1-2 years of experience.
• Experience in the Development of software applications for Navy systems
• Flowcharting process flows, speaking with users to build system requirements, gathering data, requirements gathering experience.
• Have served as a Scrum Master or product Owner
• Lean Six Sigma Green Belt or equivalent experience/training/certification