Business Process Automation Manager

Ignite Human CapitalSan Diego, CA

$120,000 - $150,000 / year

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$120,000-$150,000/year

Benefits

Career Development

Job Description

Business Process Automation Manager

Compensation: $120,000–$150,000 DOE

About the role

We're a fast-scaling e-commerce services company looking for a systems-minded builder who's energized by turning messy, manual work into clean, scalable automation. As our Business Process Automation Specialist, you'll own the connective layer that lets our operation support a large, growing portfolio of brands without adding headcount at the same pace. You'll design, build, and maintain the custom tools, integrations, and AI-driven workflows that tie our teams together.

What you'll own

Process discovery and designWork alongside department leads to surface the manual workflows costing the business the most, lost hours, avoidable errors, delays, and dropped handoffs, and put real numbers to them. You'll take fuzzy, ill-defined problems and shape them into scoped, buildable solutions. When a process is broken at the root, you'll make the case to redesign it rather than automate the mess, and you'll look across teams to cut duplicated effort.

Automation infrastructureServe as our internal subject-matter expert for custom tooling in the Google ecosystem (Apps Script, Sheets, Docs, Forms). Use platforms like Zapier and Make.com, along with our project management stack, to create seamless cross-team handoffs, for example, a finished task in one function that automatically kicks off a fully pre-populated request to the next. You'll connect our core systems (project management, CRM, Google Workspace, Slack, and BI/reporting tools) so data stays in sync in real time and manual re-entry disappears. You'll also automate recurring end-to-end processes such as client onboarding, reporting pipelines, and internal people-ops workflows, and you'll build in validation, guardrails, and exception handling to error-proof inputs across the org.

AI integrationSpot the places where large language models (Gemini, Claude, ChatGPT, and others) can take over manual analysis, summarizing, categorizing, or data extraction. You'll ship production AI workflows for things like customer-feedback categorization, meeting-transcript analysis, and document parsing — and keep pace as the tooling landscape shifts.

Adoption, documentation, and governanceDrive real adoption through training, clear documentation, and hands-on support. Write and maintain SOPs and runbooks so every workflow is transparent, supportable, and easy to hand off. Partner with IT and business systems on shared infrastructure, access controls, and tool governance.

What you bring

Bachelor's degree in Business, IT, Computer Science, or equivalent hands-on experience
5+ years in process improvement, automation, or systems integration, high-growth or multi-client environments a plus
Strong skills in Google Apps Script (JavaScript), advanced Google Sheets, and at least one no-code platform (Zapier or Make.com)
Practical experience across Google Workspace, a project management tool (e.g., Asana), a BI/reporting tool (e.g., Looker Studio), a CRM (e.g., HubSpot), and at least one LLM API or AI tool
Working knowledge of REST APIs and webhooks, including authentication, pagination, and rate limits
A knack for turning vague business problems into scoped, shippable work without waiting for a full spec
Willingness to push back on stakeholders when a process should be rethought instead of automated
A track record of shipping high-impact MVPs iteratively rather than over-building up front
E-commerce or online-marketplace operations experience is a bonus

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Business Process Automation Manager Jobs at Ignite Human Capital

What is the work location for this position at Ignite Human Capital?

This job at Ignite Human Capital is located in San Diego, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Ignite Human Capital?

Candidates can expect a pay range of $120,000 and $150,000 per year.

What employment applies to this position at Ignite Human Capital?

Ignite Human Capital lists this role as a Full-time position.

What experience level is required for this role at Ignite Human Capital?

Ignite Human Capital is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Ignite Human Capital for this role?

Ignite Human Capital offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Ignite Human Capital?

You can apply for this role at Ignite Human Capital either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.