Business Resource Registrar PT (Seasonal) - Ymca Of DE Association Resource Center (Downtown Wilmington)

Our Promise:

Ensure every youth and teen we serve is on a pathway to success

Improve the health and wellbeing of every individual and family we serve

Unite communities and inspire service to others

Benefits & Perks:

Free Seasonal Y Membership

Hourly Rate $20.00. Final compensation is based on factors such as the skills, qualifications, and experience.

Essential Responsibilities

• Process program registrations, including account setup, enrollment, and payment processing for school-age childcare and day camp
• Maintain accurate participant and household records within the YMCA's membership/registration system Salesforce
• Provide high-quality customer service to members, families, and community participants regarding program offerings, schedules, and registration processes
• Verify required documentation for programs (e.g., emergency contacts, waivers, childcare forms, state-required documentation)
• Ensure compliance with YMCA policies, risk management standards, and applicable state childcare licensing regulations
• Process program changes, cancellations, transfers, and waitlists in a timely and accurate manner
• Collaborate with Youth Development, Aquatics, Membership, and Health & Wellness teams to ensure accurate program setup and participant tracking
• Assist with registration periods, seasonal program launches, and special events as needed

Minimum Qualifications

• Strong interpersonal and communication skills to serve a diverse community.
• High School diploma or equivalent
• Proficiency in Microsoft office

Preferred Qualifications

• Multilingual
• Experience with Salesforce

The YMCA of Delaware is an equal opportunity employer. The Y maintains a work environment in which staff are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and staff without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.