Business Services Rep.

Company Description

About Us

The Dynamic Difference

We don't just run programs. We build them around people. Our human-centered approach combines real corporate support, long-term leadership, and cutting-edge technology including AI interview tools, virtual reality career exploration, and real-time predictive analytics. Every solution is flexible, integrated, and designed to get results. Our leaders have been with us since day one. Our processes are built to improve. And our commitment to customers never wavers.

Who We Are

A National Leader in Workforce Solutions

We are a nationally and internationally respected leader in workforce training, consulting, management, and administrative services. From supporting job seekers facing barriers to employment, to building employer talent pipelines and delivering statewide training, we bring quality, accountability, and expertise to every program we touch.

Job Description

• The role of the Business Services Liaison is to identify job opportunities for participants and match qualified participants with these employment opportunities. This position is responsible for developing relationships with employers, successfully placing participants into jobs and providing on going retention services to both the employer and the participant.

• Initiates and maintains ongoing personal contacts with a variety of business and industry representatives and job placement/training agencies.

• Promotes participant placement by making cold calls to potential employers.

• Explains benefits and employment support services provided by the Program to employers, including addressing employer's special needs.

• Research newspapers, agencies, and other resources for job leads.

• Locates jobs for participants who completed training programs.

• Collects data from employers related to job orders including job requirements and skills.

• Matches job skills with applicant qualifications; refers qualified applicants to employers.

• Conducts follow-up after placement and keeps updated regarding future openings.

• Coordinates and attends job fairs to conduct outreach and recruitment activities.

• Assists participants in assessing their job skills for positions; administers and scores standard career assessments.

• Instructs in job seeking, application procedures, resume writing, interview preparation, and job retention skills.

• Assists participants in preparing job search portfolio.

• Provides job search/career information workshops and presentations.

• Provides labor market and community resource information.

• Works with Career Navigators to exchange participant activity and progress data.

• Utilize Extreme Customer Service behaviors with all interactions with internal and external customers.

This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.

Qualifications

Education: Bachelor's Degree from an accredited college or university or equivalent experience

• Work closely with the Work Experience Coordinator and the WIOA Program Manager to ensure adults and youth are assessed and appropriately matched to work experience opportunities and On the Job training opportunities
• Experience: Minimum of two years' experience in business to business sales, staffing, recruiting, or workforce development
• Previous experience in workforce development is preferred
• Skills/Abilities: Understand recruitment, data entry, and customer requirements; knowledge of methods and techniques of job development and placement; current practices in vocational education; local labor market trends and employment opportunities; effective procedures in identifying and securing community resources and services; ability to communicate effectively in both oral and written form; computer proficiency including computer usage to prepare documents and presentations, maintain various databases, and search for information on the Internet
• Ability to engage, understand, and respond to the needs of business accounts
• Proficient with Microsoft Office

Additional Information

Dynamic Workforce Solutions is committed to providing an environment that is free from unlawful discrimination and harassment in any form. It is our policy to comply with all applicable laws that provide equal opportunity in employment for all persons.

Living Dynamic

We believe that every role matters and that every customer, both internal and external, should feel empowered to be the best that they can be. Dynamic Workforce Solutions is a place where passion meets purpose and results in excellence.

Equal Opportunity Employer

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact recruitassist@apmnet.us.