Business Support Specialist

Axelon Services CorporationJohnston, RI

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Overview

Remote

On-site

Job Description

Job Title: Business Support Specialist Location: Johnston, RI

Job Summary

The Business Support Specialist provides research and analytical support for lending account reviews. This role involves researching customer accounts, reviewing payment activity, performing data entry, and supporting reporting and analytics functions while following established SOPs and procedures.

Responsibilities

Conduct payment activity research to identify first delinquency dates
Review loan accounts and credit lines, including payment and debit history
Perform data entry and basic calculations (adding and subtracting)
Follow standard operating procedures (SOPs) and internal processes
Support reporting and analytics activities
Communicate internally through email and Teams
Provide feedback and ask questions as needed
Manage multiple priorities in a fast-paced, deadline-driven environment

Required Skills & Experience:

1–2 years of experience in processing repetitive tasks
Strong attention to detail and organizational skills
Effective time management skills
Strong written communication skills for internal business communication
Ability to work in a fast-paced environment and meet deadlines
Proficiency in Microsoft Excel, Word, Outlook, Office, and Teams

Education:

High School Diploma or equivalent

Training:

Comprehensive training on SOPs and procedures
Peer quality control support during training and onboarding

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FAQs About Business Support Specialist Jobs at Axelon Services Corporation

What is the work location for this position at Axelon Services Corporation?

This job at Axelon Services Corporation is located in Johnston, RI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Axelon Services Corporation?

Employer has not shared pay details for this role.

What employment applies to this position at Axelon Services Corporation?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Axelon Services Corporation?

You can apply for this role at Axelon Services Corporation either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.