Business Systems Analyst, Lab Systems

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!

NeoGenomics is looking for a Business Systems Analyst, Lab Systems, who wants to learn to continue to learn in order to allow our company to grow. This is hybrid position to work out of one of our facilities in Ramsey, NJ or Fort Myers, FL.

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary:

As a Business Systems Analyst, Lab Systems, you will support laboratory-focused technology workstreams within the LIMS ecosystem, contributing to the design, configuration, and optimization of lab system solutions. You will work closely with laboratory operations and IT teams to gather requirements, analyze workflows, and help implement effective system enhancements.

Responsibilities:

• Support the configuration, maintenance, and enhancement of LIMS workflows (e.g., molecular, flow, FISH) within an integrated laboratory systems environment, including ELN, SDMS, and instrument interfaces
• Collaborate with stakeholders to gather, document, and refine business and functional requirements, user stories, and acceptance criteria
• Translate laboratory workflows into clear functional specifications, process documentation, and system requirements
• Partner with laboratory users and senior analysts to understand business needs and support prioritization of enhancements and defect resolution
• Identify opportunities for process improvement, automation, and increased system efficiency within laboratory workflows
• Participate in system implementation, upgrade, and testing activities, including defect tracking and resolution support

Education, Experience & Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Life Sciences, Chemistry, or related field or equivalent work experience required; Advanced degree preferred
• 2 or more years of experience in IT business systems analysis required with a minimum of 1 year of complex project implementation experience in the laboratory/biotech/medical space strongly preferred
• Experience defining, mapping, and improving end-to-end business workflows through automation and process improvement initiatives
• Proven experience eliciting, documenting, and validating requirements across technical and functional teams
• Familiarity with standard SDLC lifecycles and methodologies
• Experience working with requirements management and DevOps tools such as Jira, Visio, Lucidchart, and similar platforms